Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin - Multi
Average customer rating
4.3
(32,706 Reviews)
Rating breakdown 32,706 reviews
5 Stars
21,550
4 Stars
4,690
3 Stars
2,910
2 Stars
1,542
1 Star
2,014
Customer Reviews for Nectar - Classic Mattress - Twin - Multi
Customer Rating
2
Too soft
on March 16, 2020
Posted by: Anonymous
I purchased a Nectar mattress 2 years ago, and it is perfect. The one I purchased last year is too soft and curls up on the edge. I was going to ask for a refund after I got it, but thought maybe it just hadn’t opened up as it should. Unlike the first mattress, this one had zero directions in a ripped plastic bag and a broken box. The first one had directions, a nice handled bag, inside of a sturdy box.
Response from Nectar SleepBy Fei Wang, March 26, 2020
Thank you for your review! Please check your email an adviser has reached out to assist with this issue.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Not The Best
on October 16, 2020
Posted by: Mickel P.
not very comfortable seems like every time I turn over you to lift yourself out of the foam therefore causing us not get a good nights sleep and it causes us to sweat at night. I was a little bit concerned about buying a bed online now we both we would had gone to a store to buy one. at least at a store you can try it out and see what your buying. I would say it's a good bed for some, but not for my wife and I.
Response from Nectar SleepBy Fei Wang, November 4, 2020
Thank you for your review! Please don't hesitate to reach out if we can ever be of assistance. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
After setting up my bed,
on April 3, 2019
Posted by: Anonymous
After setting up my bed, I waited 48 hours, just because, and gave it a try. I thought it was very comfortable until I tried to move or get out of bed. It was very difficult for me and with having to get up 3 or 4 times a night, I can't imagine having to struggle like that each time. Unfortunately, I will be returning it. I have spoke with the support team who told me I had to wait thirty days to start that process. Not exactly sure why, it is a 365 day guarantee and I dont see my situation changing in 30 days.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Comfortable but smelly
on April 11, 2019
Posted by: Brandie D.
I’ve had my nectar mattress for about 2 weeks. The mattress and the pillows have a terrible chemical smell. I keep telling myself it’s going to fade and not be smelly. It’s still very much there. Lots of reviews I red said it doesn’t smell. I looked for this info before buying. It most definitely has a VERY weird smell.
It’s, otherwise, very comfortable; more firm than my last mattress. I wasn’t expecting to adjust so quickly. The pillows are perfect for me too. I just wish it didn’t have a smell. Fingers crossed it goes away soon!
It’s, otherwise, very comfortable; more firm than my last mattress. I wasn’t expecting to adjust so quickly. The pillows are perfect for me too. I just wish it didn’t have a smell. Fingers crossed it goes away soon!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Nectar mattress
on May 7, 2019
Posted by: Anonymous
I love it, I have back problems and it sleeps good, love it
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Super comfortable
on May 9, 2019
Posted by: Julie R.
I’ve been sleeping on the mattress almost two weeks now and absolutely love it. It is super comfortable as advertised and I’m noticing I feel much more rested in the morning. Love the pillows also!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
:+1::+1::+1:
on May 24, 2019
Posted by: Rachel H.
So far this has been the best purchase I've made in a long time. Fast delivery, easy setup, super comfortable right away.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
A first review
on July 10, 2019
Posted by: Dianne G.
This is a first review to be amended as time passes. It's been almost 2 weeks since I received my Nectar mattress. I left it alone for almost 3 days after the white glove guys opened it up and put it on mattress base (which was the "box spring" from my old Serta). This wait was because there were two spots that wouldn't pop up. In the center on each side. Right where the majority of a person's body would be. Finally after 3 days they were a little less depressed and I needed a bed so I slept on it. Now there's a bigger depression on the side I slept on which never comes up as far as the other side even after not sleeping on it all day. I'll write another follow up in a few weeks. BTW the White glove service and delivery was all great.
Written by a customer while visiting Nectar Sleep