Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin - Multi
Average customer rating
4.3
(32,706 Reviews)
Rating breakdown 32,706 reviews
5 Stars
21,550
4 Stars
4,690
3 Stars
2,910
2 Stars
1,542
1 Star
2,014
Customer Reviews for Nectar - Classic Mattress - Twin - Multi
Customer Rating
3
Not for older person
on March 16, 2020
Posted by: Anonymous
Its not as comfortable as I thought it would be. Feels like your constantly stuck in mud, making it hard for an elderly person to roll over or get out of.
Response from Nectar SleepBy Fei Wang, March 26, 2020
Thank you for your review! Please check your email an adviser has reached out.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very comfortable. A little more
on March 16, 2020
Posted by: Anonymous
Very comfortable. A little more firm than what I thought.
Response from Nectar SleepBy Fei Wang, March 31, 2020
Thank you for your review. We have followed up via email to see if we can help!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Costly, but necessary
on March 16, 2020
Posted by: Anonymous
I purchased a Queen Nectar mattress and frame after moving. It was definitely more expensive than no-name brands that may have offered similar properties, but from name brands it was better in price, warranty, guarantee, and composition.
Response from Nectar SleepBy Fei Wang, March 28, 2020
Thank you for sharing! So glad to hear you are happy with your purchase!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great mattress
on March 17, 2020
Posted by: Anonymous
Received in a timely manner. Easy to unbox. Very comfortable to sleep on. Would buy again
Response from Nectar SleepBy Fei Wang, March 31, 2020
We're so glad that you love your mattress as much as we do. Thank you for recommending Nectar! We appreciate your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
So happy we went with Nectar!
on March 17, 2020
Posted by: Kalee M.
We were considering other mattresses for quite awhile but with the guarantee and amazing price we thought we’d give Nectar a shot and I’m so glad we did! This mattress is SO comfortable!
Response from Nectar SleepBy Fei Wang, April 1, 2020
Welcome to the Nectar family! We are glad to hear you are enjoying your mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Too firm
on March 17, 2020
Posted by: Bruce S.
I have a bad back and this matress aggregated my condition because it's just too firm for comfort for me.
Response from Nectar SleepBy Fei Wang, March 27, 2020
Hello! We appreciate your feedback and have had one of our team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Avg
on March 16, 2020
Posted by: John V.
It felt better when I first got it, but it feels like it's become less comfortable. I have a mattress protector on it, never spilled on it, but it's gotten a bit rigid, maybe? Can't exactly put my finger on it but I wake up needing to crack my back.
Response from Nectar SleepBy Fei Wang, March 25, 2020
Thank you for your honesty! An advisor has reached out to you through email to discuss this issue further with you.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Stand behind their product
on March 16, 2020
Posted by: Anonymous
First one I had started to put, they quickly replaced it with no cost. Repect their dedication to the customer.
Response from Nectar SleepBy Fei Wang, March 30, 2020
Thank you for sharing your story! We are happy to hear that you were able to get your mattress replaced with no trouble!
Written by a customer while visiting Nectar Sleep