Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
82
4 Stars
31
3 Stars
23
2 Stars
10
1 Star
20
67%of customers recommend this product.
(
71 out of
106)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
4
nice technology
on May 1, 2024
Posted by: Harry757
[This review was collected as part of a promotion.] beautiful and i love the design but the only think is very small inside they don't feet the big place .
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave. Sleek and efficient.
on February 21, 2025
Posted by: JBRF
from Eveleth, MN
[This review was collected as part of a promotion.] Happy with the microwave. The included instructions for installation need a bit of work.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
We like the microwave, it does a good job.
on May 29, 2025
Posted by: Zane!
[This review was collected as part of a promotion.] When the door is open, it will not stay open. It swing shut before you can get your food in the microwave.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent and Beautiful
on June 27, 2025
Posted by: Blessed Nana
[This review was collected as part of a promotion.] This microwave is beautiful and works very well. It has an abundance of features that I am still learning but my favorite is the keep warm mode! This keep warm mode allows you to keep items warm until all meal items are complete and you're ready to serve.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor design
on July 17, 2025
Posted by: Spumon
from Carson City, NV
[This review was collected as part of a promotion.] I absolutely hate the control panel behind the door!!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 753221
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the overall heating with no turn table
on August 31, 2025
Posted by: Mamarawls
[This review was collected as part of a promotion.] So much better than any microwave that I have ever had. Easy to use and cooks very fast
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Uneven Cooking and Disappointing Performance
on October 5, 2025
Posted by: Ms.Mel A
from Fort Lauderdale Florida
I purchased this KitchenAid over-the-range microwave about a month ago, and unfortunately, it hasn’t lived up to expectations. While the design looks sleek and it fits nicely in my kitchen, the performance has been a major letdown.
Food does not cook evenly at all — the center of dishes tends to overcook or even dry out, while the outer edges remain undercooked or cold. I’ve tried adjusting the cook times, power levels, and placement of food, but the issue persists. For a brand known for quality, I expected much better consistency and heating performance.
It’s frustrating to have to stop and stir or reposition food multiple times just to get an even result. I’m hoping KitchenAid addresses this issue, because aside from the uneven cooking, the microwave operates quietly and looks great.
Until then, I wouldn’t recommend this model if even heating is important to you.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AUgTZ or Direct Message on Instagram at http://spr.ly/6428AUgTw. When responding, please include your contact information and reference Case #817056.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It’s ok
on December 22, 2025
Posted by: Gioielle
from Buffalo new yprk
[This review was collected as part of a promotion.] It is big and the area that you put you dish in is small. It does not have a turn table.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com