Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
79
4 Stars
31
3 Stars
20
2 Stars
10
1 Star
20
68%of customers recommend this product.
(
68 out of
100)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
1
Not worth the amount spent.
on June 5, 2025
Posted by: JennyO45011
from Ohio
Does not heat evenly and burns one side, leaving the other side not cooked or raw.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 6, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 734145.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 1, 2025
Posted by: Tina10
[This review was collected as part of a promotion.] I really like the microwave it fits well as it is the flush mount and looks great with my cabinets. I like not having the turntable to have something else to clean
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Like the festires
on July 1, 2025
Posted by: Dad#1
[This review was collected as part of a promotion.] Very happy with microwave. One exception no direction on use of the buttons.We older people need more help. I do like the unit.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek Built-in Design, HUGE Tech Leap
on May 4, 2023
Posted by: NurseLaura
from Blythewood, SC
Gender:Female
[This review was collected as part of a promotion.] I, like many others, was originally taken in by how the built-in design of this Kitchenaid Microwave made it appear as though it was custom-designed to fit in seamlessly with your cabinets. In an age where we have tend to have way too many gadgets from ice cream makers to spiralizers to rice makers all epically battling for precious counter space, I try to keep things as neat-looking as possible by sticking to our stainless theme and choosing built-in appliances if possible with the smallest footprint.
Right away, even our installers were surprised how nice this microwave looks. Its really quite stunning, especially for something that is rather meant to meld away in the background. It does just that, but in a high-end feel. I noticed tiny things first: how the vent on the top actually opens outward during cook times and quietly returns to stasis afterward, how bright the under-lights can be at the highest setting (if that's what you want,) and the wow-factor of how lightly touching the front of the appliance, opens the entire front of the device, reminiscent of something you'd see on a star ship. (I mean who doesn't secretly love that.)
Oddly, though I was instantly concerned I picked a microwave that was too small! When the front opens, revealing the inside, its so sleek, it just doesn't look like it could possibly have the room I was used to (and that a family demands!) It actually took my husband to convince me to "put a dinner plate in there, there's plenty of room." Yes, happily, he was completely right! It looks deceivingly small but fits exactly as much as my MUCH larger looking chunky microwave that it replaced.
So, pretty? yep. Roomy? Yep. But I didn't get to the great part. No cleaning that horrid bottom glass plate and circular silicon ring.... Ever. It doesn't exist! I don't believe I'll miss the days of angrily pulling out the glass tray covered in baked-on burnt cheese and reprimanding children to no avail. This is a major win in my book. The inside consists of an empty compartment that you just put your large dinner plate in (our dinner plates are the largest ones I've seen,) and cook to your hearts content with out any annoying plate rotation involved. With Melt, Soften, and keep warm options, along with the usual potato, defrost buttons, etc, I've found it has heated remarkably better than others in the past. In fact, I have yet to 'explode' tomato-based dishes or even fatty dishes in it yet. Am I just that lucky? I doubt it, I've had this one for quite a while and am used to cleaning out my microwave about every fifth thing I heat. This one has barely needed it, (although I do, like most people, cover things with a paper towel just in case - they've all come out clean:)
As you can tell, I'm pretty smitten with this microwave. Although I've loved my kitchenaid mixer for years, I didn't know quite what to expect from them in microwaves, but I can confidently say this is a huge leap forward from any high-end microwave I've owned in the past. Hats off to them for continuing to make great tech leaps. Grab this one, you won't be disappointed.
Right away, even our installers were surprised how nice this microwave looks. Its really quite stunning, especially for something that is rather meant to meld away in the background. It does just that, but in a high-end feel. I noticed tiny things first: how the vent on the top actually opens outward during cook times and quietly returns to stasis afterward, how bright the under-lights can be at the highest setting (if that's what you want,) and the wow-factor of how lightly touching the front of the appliance, opens the entire front of the device, reminiscent of something you'd see on a star ship. (I mean who doesn't secretly love that.)
Oddly, though I was instantly concerned I picked a microwave that was too small! When the front opens, revealing the inside, its so sleek, it just doesn't look like it could possibly have the room I was used to (and that a family demands!) It actually took my husband to convince me to "put a dinner plate in there, there's plenty of room." Yes, happily, he was completely right! It looks deceivingly small but fits exactly as much as my MUCH larger looking chunky microwave that it replaced.
So, pretty? yep. Roomy? Yep. But I didn't get to the great part. No cleaning that horrid bottom glass plate and circular silicon ring.... Ever. It doesn't exist! I don't believe I'll miss the days of angrily pulling out the glass tray covered in baked-on burnt cheese and reprimanding children to no avail. This is a major win in my book. The inside consists of an empty compartment that you just put your large dinner plate in (our dinner plates are the largest ones I've seen,) and cook to your hearts content with out any annoying plate rotation involved. With Melt, Soften, and keep warm options, along with the usual potato, defrost buttons, etc, I've found it has heated remarkably better than others in the past. In fact, I have yet to 'explode' tomato-based dishes or even fatty dishes in it yet. Am I just that lucky? I doubt it, I've had this one for quite a while and am used to cleaning out my microwave about every fifth thing I heat. This one has barely needed it, (although I do, like most people, cover things with a paper towel just in case - they've all come out clean:)
As you can tell, I'm pretty smitten with this microwave. Although I've loved my kitchenaid mixer for years, I didn't know quite what to expect from them in microwaves, but I can confidently say this is a huge leap forward from any high-end microwave I've owned in the past. Hats off to them for continuing to make great tech leaps. Grab this one, you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave. Sleek and efficient.
on February 21, 2025
Posted by: JBRF
from Eveleth, MN
[This review was collected as part of a promotion.] Happy with the microwave. The included instructions for installation need a bit of work.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not so good features
on May 28, 2025
Posted by: Mirco
[This review was collected as part of a promotion.] Adjustment for sound doesn't change
Anything. Which must be defective.
Door hits you in the face most of the time.
Anything. Which must be defective.
Door hits you in the face most of the time.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 730438.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent and Beautiful
on June 27, 2025
Posted by: Blessed Nana
[This review was collected as part of a promotion.] This microwave is beautiful and works very well. It has an abundance of features that I am still learning but my favorite is the keep warm mode! This keep warm mode allows you to keep items warm until all meal items are complete and you're ready to serve.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor design
on July 17, 2025
Posted by: Spumon
from Carson City, NV
[This review was collected as part of a promotion.] I absolutely hate the control panel behind the door!!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 753221
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com