Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
82
4 Stars
31
3 Stars
23
2 Stars
10
1 Star
20
67%of customers recommend this product.
(
71 out of
106)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
5
Great look
on November 1, 2025
Posted by: Clean Look
[This review was collected as part of a promotion.] Very happy. Remodeled our kitchen and using all KitchenAid products
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible!
on November 4, 2025
Posted by: Sandiego
Terrible. F7E9 vent error. Microwave starts, vent opens, vent immediately closes and microwave stops and error code is given. Microwave lees than a month old. Repair person has been out, parts are back ordered. I’m left with a new microwave that doesn’t work.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 6, 2025
Thank you for sharing your experience with us.
We sincerely apologize for any concerns you are experiencing with your Microwave. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/64257OpWV
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/64267OpWn .
If you need additional assistance, please feel free to reach out to us directly via Private Message on Facebook at http://spr.ly/64277OpWX or Direct Message on Instagram at http://spr.ly/64287OpWk.
When responding, please include your contact information and reference Case #834010.
We look forward to speaking with you
Marie Q
We sincerely apologize for any concerns you are experiencing with your Microwave. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/64257OpWV
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/64267OpWn .
If you need additional assistance, please feel free to reach out to us directly via Private Message on Facebook at http://spr.ly/64277OpWX or Direct Message on Instagram at http://spr.ly/64287OpWk.
When responding, please include your contact information and reference Case #834010.
We look forward to speaking with you
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on November 4, 2025
Posted by: lbwcb
from colorado
[This review was collected as part of a promotion.] I love the microwave! It’s so quiet! I’m just learning to use it. I do wish it had a better instruction manual! I would give it 5 stars but I feel like I can’t do everything without a better owners manual.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It’s fast and convenient
on November 6, 2025
Posted by: Jeanne microwave
from Florence, South Carolina
[This review was collected as part of a promotion.] Works as expected. Great for heating up and melting things.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on November 8, 2025
Posted by: Jim01
from Charlottesville, VA
[This review was collected as part of a promotion.] Unit blew up inside within a month of installation. Hasn't been fixed yet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 10, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 836321.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Haven’t Used it Yet
on November 14, 2025
Posted by: B Bradbury
from Cañon City CO
[This review was collected as part of a promotion.] We got this microwave because the builder that is remodeling our home recommended this brand. If the builder that places many of these appliances, why would you use anything else.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible
on November 15, 2025
Posted by: 1234567SD
[This review was collected as part of a promotion.] Regret buying this microwave. Nothing but problems. One month old and constantly get error message f7e9. Repair tech has been out 3x now and even replaced parts and it still only works intermittently. Worst purchase ever.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 19, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/642879UmC or Direct Message on Instagram at http://spr.ly/642979Umh. When responding, please include your contact information and reference Case # 840834.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent style,features and quality.
on November 26, 2025
Posted by: ddrenth193
from Kalamazoo, MI
[This review was collected as part of a promotion.] We purchased a month ago and love the quick door features plus it’s powerful and yet will gently soften butter without a total meltdown. Love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com