Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
79
4 Stars
31
3 Stars
20
2 Stars
10
1 Star
20
68%of customers recommend this product.
(
68 out of
100)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
5
Great design!
on August 15, 2025
Posted by: Grantgreg
[This review was collected as part of a promotion.] Love this model! Beautiful design & no turntable, which I like! I also love that it’s flush with my cupboards!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Pleased
on August 17, 2025
Posted by: AV8RKev
[This review was collected as part of a promotion.] This is an outstanding microwave oven. Its well engineered and very quiet. It heats evenly and effectively. We are very pleased with this purchase
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice features. 2 wks after install started rusting
on August 24, 2025
Posted by: BLei
from Delaware
[This review was collected as part of a promotion.] Overall, I like the microwave. The concerning issue Is two weeks after installation rust began to show along the vent cover and front of the microwave. That’s very disheartening for a brand new appliance. I only use recommended cleaning products. I did have a technician come out and it is being addressed through the warranty. I don’t feel that this should be an issue for a brand new appliance. Because it is so new parts are not available and I need to wait for them to be manufactured. At least that’s what I was told by the technician. I tried to add photos, but the link isn’t working.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on August 29, 2025
Posted by: Hcip
from Pittsburgh PA
[This review was collected as part of a promotion.] Nice sleek design. Looks beautiful and works great.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super microwave
on September 14, 2025
Posted by: Christy03
[This review was collected as part of a promotion.] I love this Microwave. It’s the flush mount. The best Microwave I have ever had. It is turntable free.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Extremely bad design on this microwave
on September 15, 2025
Posted by: Linny2u
from Sterling, Colorado
I have had this microwave since December 2024. I do not like anything about it as it heats unevenly and putting 3 dog dishes in and two may heat and one doesn't or half of dish heats and other side doesn't. I have been trying to get in contact with someone as I think this microwave is defective since the DEFROST goes 5 seconds and off 20 seconds so NOTHING ever gets defrosted!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 16, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 798834.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice appliance
on October 4, 2025
Posted by: TutsMummy
from Carver, MA
[This review was collected as part of a promotion.] I have had the microwave for almost a month and I’m still getting used to it. The interior is much smaller than the old one and I can’t fit a dinner plate in it. I also miss the turntable. But it cooks quickly and evenly and is very quiet. The cabinet depth looks great in the kitchen! I really wish I could increase the sound of the cook-end buzzer. It’s so soft no one can hear it. All in all, it’s a very nice appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Uneven Cooking and Disappointing Performance
on October 5, 2025
Posted by: Ms.Mel A
from Fort Lauderdale Florida
I purchased this KitchenAid over-the-range microwave about a month ago, and unfortunately, it hasn’t lived up to expectations. While the design looks sleek and it fits nicely in my kitchen, the performance has been a major letdown.
Food does not cook evenly at all — the center of dishes tends to overcook or even dry out, while the outer edges remain undercooked or cold. I’ve tried adjusting the cook times, power levels, and placement of food, but the issue persists. For a brand known for quality, I expected much better consistency and heating performance.
It’s frustrating to have to stop and stir or reposition food multiple times just to get an even result. I’m hoping KitchenAid addresses this issue, because aside from the uneven cooking, the microwave operates quietly and looks great.
Until then, I wouldn’t recommend this model if even heating is important to you.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427AUgTZ or Direct Message on Instagram at http://spr.ly/6428AUgTw. When responding, please include your contact information and reference Case #817056.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com