Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
79
4 Stars
31
3 Stars
20
2 Stars
10
1 Star
20
68%of customers recommend this product.
(
68 out of
100)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
1
Poor quality
on July 1, 2025
Posted by: Broke micro
[This review was collected as part of a promotion.] Broken since new vent fault they can’t fix it after 2 try’s
Response from kitchenaid.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 746919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Still waiting for rebate
on July 16, 2025
Posted by: Waiting for Rebate
[This review was collected as part of a promotion.] Microwave works fine. I am still waiting for my rebate for the 3 Kitchen aid appliances I purchased. The rebate was approved 2 months ago!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice looking when installed - easy to figure out
on July 20, 2025
Posted by: twitte
from Encinitas, CA
[This review was collected as part of a promotion.] Microwave is flat with my cabinets and looks great. Easy to figure out controls and use it right away. Vent and lighting for the top of my range (from under microwave) works very well. It should be interesting to see how long the vent door lasts since it has to open and close each time you turn it on. Power is much better than my old microwave (less time needed). Controls are inside door and also on door (to start, stop, etc.). Very pleased with this design and operation. Easy to clean too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Just OK
on July 21, 2025
Posted by: Mona12
[This review was collected as part of a promotion.] Very few “shortcuts” for cooking; display is slow to scroll through menu options; controls inside the door are horribly inconvenient.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Be careful opening the door
on August 5, 2025
Posted by: Myfridge
[This review was collected as part of a promotion.] Great.. no problems, but be careful when closing the wide door. Sometimes my finger touches the outside of the door and turns on the vent. The outside controls should have been a little higher up. They are in the right lower corner where you open the door.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective microwave.
on August 11, 2025
Posted by: Joe9999
from Arden NC
[This review was collected as part of a promotion.] This microwave is defective. It consistently fails with the error code F7E9. Although service has identified the problem, even after a month, whirlpool has not been able to deliver the repair parts.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 12, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428foWFO or Direct Message on Instagram http://spr.ly/6429foWFP . When responding, please include your contact information and reference Case # 765878.
We look forward to speaking with you.
Kristin S.
We look forward to speaking with you.
Kristin S.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best I’ve ever used.
on August 13, 2025
Posted by: Dishwasher 25
from Missouri
[This review was collected as part of a promotion.] So glad we picked Kitchen Aid. It’s much more quiet than our old one. Less mess when using.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Weird unsecured panel
on August 14, 2025
Posted by: Yukon adjacent
from Northern Michigan
[This review was collected as part of a promotion.] I like the microwave well enough, but a plastic panel above the keypad wasn’t secure and fell off onto the stove a few days after installation. Can’t figure out how to reattach it. Other than that, seems to work fine.
Written by a customer while visiting kitchenaid.com