Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
79
4 Stars
31
3 Stars
20
2 Stars
10
1 Star
20
68%of customers recommend this product.
(
68 out of
100)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
4
Good so far, need a manual.
on March 12, 2025
Posted by: John 5424
from Illinois
[This review was collected as part of a promotion.] Looks great and works well so far. This is different from other microwaves we’ve had and I wish it came with a basic operating manual. I’m still trying to figure out how to set and run different powers levels. I’m sure it’s available online, but some basics would have been better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet, nice features
on March 19, 2025
Posted by: SukiDog
[This review was collected as part of a promotion.] Looks great, very quiet, nice features. easy to use. Great upgrade.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Inaudible alert
on April 1, 2025
Posted by: Victor1024
from Colorado
[This review was collected as part of a promotion.] Overall I an ok with the product. The end of cycle alert is inaudible. Customer support said that the setting that I programmed into the unit is the loudest it will go. I cannot hear it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 2, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 702972.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good and the bad!
on April 8, 2025
Posted by: MrCr
[This review was collected as part of a promotion.] This is my second microwave after the power harness broke just opening the door. Already this unit is not functioning good as the first. Vent opens but no heat is let out and make whirring sounds when it runs. Fingers crossed it keeps working. Had to buy a new warranty plan on the new unit. Didn't appreciate this either .
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Another happy Kitchenaid customer
on April 14, 2025
Posted by: zaskarmark
from Maine
[This review was collected as part of a promotion.] I'm used to a turntable microwave, and this one takes a bit of a learning curve. It heats/cooks well. It's very sleek & blends well with the rest of the suite. The controls are quite intuitive & the quick button are very handy. I like the deflector for the vent feature, too.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect presets
on May 3, 2025
Posted by: Amy 45
[This review was collected as part of a promotion.] Bought this microwave a month ago and love it. The preset features are perfect especially the reheat coffee one. I also really like that it mounts cupboard depth so doesn’t stick out awkwardly. The fan and light feature are also both really efficient.
Inside is bigger than it appears and cleaning up spills is as easy as a swipe of a paper towel.
I’m super impressed and really happy with my purchase
Inside is bigger than it appears and cleaning up spills is as easy as a swipe of a paper towel.
I’m super impressed and really happy with my purchase
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave
on May 4, 2025
Posted by: Mike D Cypress
[This review was collected as part of a promotion.] Very happy with my new kitchen aid microwave. It heats food evenly with out a carousel! I would highly recommend this microwave to anyone!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
caveat
on May 10, 2025
Posted by: GeneG
from Baltimore
[This review was collected as part of a promotion.] One complaint: The defrost instructions are unintelligible. Still have not figured it out. Otherwise it works fine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com