Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
82
4 Stars
31
3 Stars
23
2 Stars
10
1 Star
20
67%of customers recommend this product.
(
71 out of
106)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
3
Great style, need heating technology improvements
on February 20, 2025
Posted by: JPO25
from Raleigh NC
[This review was collected as part of a promotion.] Overall the microwave looks amazing. The style and fit makes the kitchen look great. Giving it a three star review more related to the heating technology. The microwave doesn’t have a rotating plate, it is advertised as it will automatically evenly distribute the heat. Unfortunately is not ideal, often we get certain spots extremely hot while others remain warm.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on February 26, 2025
Posted by: AALW
from Cal
[This review was collected as part of a promotion.] Still getting use to fact that this microwave does not have a turntable but so far so good. I love the fact that it is more flush profile.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Flush with cabinet design is very attractive.
on March 1, 2025
Posted by: Bob209
from Crofton Nebraska
[This review was collected as part of a promotion.] I am not very happy with this microwave. The door is too large and it blocks access from the left side. I also do not like the controls being on the inside of the door and has to be set before closing. The heating is uneven at times with some of the food being overheated while other parts are still cold.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dead in the water.
on March 5, 2025
Posted by: Marz4124
from Fresno Ca
Five months new and it’s already dead. Fan was running and went to open the door when it shut off completely. Vent is stuck in the open position with no power. Having a technician come out to check. We were told to just buy the warranty.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 12, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 689513.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on March 9, 2025
Posted by: JLW86
from Wisconsin
[This review was collected as part of a promotion.] We bought this microwave a couple of months ago. It's easy to use and easy to clean. It's quiet while running. The vent fan works great, and the light is bright.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good so far, need a manual.
on March 12, 2025
Posted by: John 5424
from Illinois
[This review was collected as part of a promotion.] Looks great and works well so far. This is different from other microwaves we’ve had and I wish it came with a basic operating manual. I’m still trying to figure out how to set and run different powers levels. I’m sure it’s available online, but some basics would have been better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet, nice features
on March 19, 2025
Posted by: SukiDog
[This review was collected as part of a promotion.] Looks great, very quiet, nice features. easy to use. Great upgrade.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Inaudible alert
on April 1, 2025
Posted by: Victor1024
from Colorado
[This review was collected as part of a promotion.] Overall I an ok with the product. The end of cycle alert is inaudible. Customer support said that the setting that I programmed into the unit is the loudest it will go. I cannot hear it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 2, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 702972.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com