Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
82
4 Stars
31
3 Stars
23
2 Stars
10
1 Star
20
67%of customers recommend this product.
(
71 out of
106)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
5
So far so good
on January 22, 2025
Posted by: Richter
[This review was collected as part of a promotion.] Only had several weeks, but so far very satisfied with how it works and just love the look.....
Written by a customer while visiting kitchenaid.com
Customer Rating
5
10 out of 10
on January 25, 2025
Posted by: AlexAnd Amanda
from Buckeye,AZ
[This review was collected as part of a promotion.] I love this microwave and not having to worry about taking it apart to wash since there is no spinning device in the middle. It is also very quiet. Interesting to get used to but 10/10.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Front Door Control stopped working after 13 month.
on January 26, 2025
Posted by: drog55chev
from Oregon
13 months & out of warranty. More to fix than new.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 29, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 664793.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not worth the money!
on January 27, 2025
Posted by: bjl99
from Kentucky
A family member purchased this microwave for us. I have had the microwave since the late summer. I did not see this microwave until it was installed. While the design is aesthetically pleasing, it does not work for me. The buttons for time, etc are inside; you have to open the door. There are buttons for reheating or popping corn, etc. which I cannot see. I am short. When you open the microwave door, it flys all the way open. I have been hit in the head more times than I can count. There is no stop for the door to open part way. There is no sound at all when the microwave is finished. There are hot spots in the microwave. There is no turntable. I truly would suggest you do not purchase this microwave.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 30, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 665323.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Decent
on January 30, 2025
Posted by: Shel17
from FL
[This review was collected as part of a promotion.] We just installed our new microwave about 3 weeks ago. At first we loved it. So much nicer than what we had before. However, after only a few weeks, I started getting a vent error code. I followed the steps, reset the breaker. We shall see how that goes. Kind of disappointing
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor quality microwave
on February 3, 2025
Posted by: Sadly Mistaken
[This review was collected as part of a promotion.] I had my microwave for just 5 days and it broke. Paid for an extended warranty that covered the technician to come out and diagnose the issue. He apparently diagnosed it over the phone because he never came to our house. He determined it was the mother board. I am assuming must be a common issue with kitchenAid microwaves. Mother boards are not currently available right now for this appliance You would think oh okay well we will get another microwave oops no not that easy. I have had to wait 14 business days not just 14 days for the repair technician to try to order this part that’s not available or for the microwave to miraculously fix itself Then after this 14 business days we can get a replacement. I have waited 24 years to get new appliances and I thought I was getting good quality ones with KitchenAid and I was sadly mistaken. They are just like every other company they stand behind their products until you buy them. This company only cares about themselves and not the consumer. I feel taken advantage of by this company.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 669200.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooks/heats well.
on February 4, 2025
Posted by: No sound
[This review was collected as part of a promotion.] Works well, looks good. The "sounds" are inaudible regardless of the high volume setting.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Multifunctional Oven Upgrade
on February 11, 2025
Posted by: vnk007
[This review was collected as part of a promotion.] I upgraded my older over the range microwave with a new one. It fit perfectly into the old microwave's location. It's not just a microwave but a convection, and toaster oven. The 400 CFM fan, vented to the outside, helps eliminate the false fire alarm trips when cooking. Candidly, this oven odes everything a single person could ask.
Written by a customer while visiting kitchenaid.com