Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
82
4 Stars
31
3 Stars
23
2 Stars
10
1 Star
20
67%of customers recommend this product.
(
71 out of
106)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
4
Looks good with the black rim. Fits perfect.
on March 27, 2024
Posted by: Rapperswil
from Westminster, Co 80031
[This review was collected as part of a promotion.] My Microwave papers did not explain well how to change the clock. So I gone to the store and there they explained it to me well. Then after two or three days I noticed that the oven does not ring when the time is up. So I got some people coming, they tried to make bell louder but they were only able to fix a little pip. I had to stand by the oven to hear it. And now it does not pip anymore. So I talked with all the service people and they were all very polite and patience. But at the end I just decided I just accept that it does not ring.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on April 23, 2024
Posted by: Tsd55
[This review was collected as part of a promotion.] Not thrilled about our new microwave.
It fits in the same space as the old one, but the inside is much smaller. Had to buy smaller glass bowls to use. The TouchPad is behind the door, which may look nice, but is an inconvenience. The beep to let you know when it is done, or the timer is done, you can barely hear!! Not impressed at all. Should have kept my old one when I replaced all the other appliances.
It fits in the same space as the old one, but the inside is much smaller. Had to buy smaller glass bowls to use. The TouchPad is behind the door, which may look nice, but is an inconvenience. The beep to let you know when it is done, or the timer is done, you can barely hear!! Not impressed at all. Should have kept my old one when I replaced all the other appliances.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 524208.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It works and it fits the kitchen design
on May 2, 2024
Posted by: utgy2k
[This review was collected as part of a promotion.] It’s a microwave. It’s a small cavity. I’m not going to be cooking a turkey in the microwave anymore. It’s large enough for me. It fits the kitchen design. I wasn’t used to not having a rotating player in the bottom. It seems to work fine. I don’t feel comfortable letting the microwave determine how long to cook my frozen vegetables. Maybe that will come in time. I don’t like not knowing how long it will take to heat my frozen vegetables. I wish that the clock would connect to my Wi-Fi to set the time so I won’t have to set the clock twice a year. It could also connect with my iPhone to set the time. I don’t know how loud the chime is if it is too soft or not. I think if I’m not in the kitchen I probably wouldn’t hear the finished cooking alert.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Loud
on May 10, 2024
Posted by: Jaketsuar
[This review was collected as part of a promotion.] Loud when running, design would be nice to have left or right open swing.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
works great
on June 1, 2024
Posted by: johno77
[This review was collected as part of a promotion.] I bought this a month or so ago as my old one broke. it took some getting used to the smaller interior but I love the no turn table and it is easy to clean
Written by a customer while visiting kitchenaid.com
Customer Rating
2
OK
on June 7, 2024
Posted by: Padre
[This review was collected as part of a promotion.] The unit seems to work fine. However, the sounds(alerts signals) do not operate as advertised. I have tried to contact kitchenaide to report the problem but with no success. Since the unit is so new i would like it fixed.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 548082.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Really nice!
on June 7, 2024
Posted by: Cabb
[This review was collected as part of a promotion.] I like the microwave! I love that it is a flush mount and that it doesn't have a turntable. The touchpad isn't as responsive as I would have liked. Cooking times are good. I like that the defrost doesn't cook the food instead of defrosting it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful
on June 29, 2024
Posted by: Randy44
[This review was collected as part of a promotion.] It heats so evenly, no hot spots. Love the new technology with no rotating plate
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com