Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Average customer rating
3.9
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
79
4 Stars
31
3 Stars
20
2 Stars
10
1 Star
20
68%of customers recommend this product.
(
68 out of
100)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave with Flush Built-in Design - Stainless Steel
Customer Rating
2
OK
on June 7, 2024
Posted by: Padre
[This review was collected as part of a promotion.] The unit seems to work fine. However, the sounds(alerts signals) do not operate as advertised. I have tried to contact kitchenaide to report the problem but with no success. Since the unit is so new i would like it fixed.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 548082.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Really nice!
on June 7, 2024
Posted by: Cabb
[This review was collected as part of a promotion.] I like the microwave! I love that it is a flush mount and that it doesn't have a turntable. The touchpad isn't as responsive as I would have liked. Cooking times are good. I like that the defrost doesn't cook the food instead of defrosting it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful
on June 29, 2024
Posted by: Randy44
[This review was collected as part of a promotion.] It heats so evenly, no hot spots. Love the new technology with no rotating plate
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features.
on July 13, 2024
Posted by: Smart design.
[This review was collected as part of a promotion.] Love the new microwave. I can fit a casserole dish in to reheat. Amazing! Oh did I mention the best feature no more turntable to remove.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great choice for new style microwave
on July 23, 2024
Posted by: Vshell
[This review was collected as part of a promotion.] I love how quiet this microwave works and how sleek it looks flush with the cabinets.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Food cooks quickly and heats evenly
on July 28, 2024
Posted by: Cold food
[This review was collected as part of a promotion.] Love this microwave! Convention system cooks quickly and evenly - much more so than the conventional spinning kind. Great-looking design. The only thing I would change is the kitchen timer - you have to open the door to program and start it. Wish there were a way to operate the timer with the door closed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Great Idea - Lousy in Real Life
on August 2, 2024
Posted by: CryingAtHome
from Indianapolis, IN
The exhaust from the unit is ruining my cabinets. This unit MUST be exhausted to the exterior of the home
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 5, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 571784.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good microwave
on August 2, 2024
Posted by: Iselin5
[This review was collected as part of a promotion.] So far so good with this new microwave. Bought this one to replace an older one from the Architect series. Wish KitchenAid did not discontinue the Architect series or at least keep the handle style the same for one of the models as an option so the new unit can match the other appliances. However, we are glad that KitchenAid kept the same measurements so the install was very easy. Just take the old unit off the wall and pop the new one in.
Written by a customer while visiting kitchenaid.com