Customer reviews from danby.com
Danby - DPA058B6WDB 250 Sq. Ft. 3-in-1 Portable Air Conditioner 10,000 BTU - White
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Danby - DPA058B6WDB 250 Sq. Ft. 3-in-1 Portable Air Conditioner 10,000 BTU - White
Customer Rating
4
Cool!
on June 16, 2022
Posted by: MegC
Newly purchased, but so far, so good! The only issue I have is that the exhaust hose isn't long enough. I live in a basement apartment where the windows are at ground level. Will need to buy a longer hose to reach properly.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, June 27, 2022
Hello MegC,
We are grateful that you took the time to leave us a review. The unit was designed with the length of the hose in mind and has only been tested under those conditions. Instead use an additional fan to blow the cool air to other locations. Thank you for choosing Danby Products.
Regards,
Earl
We are grateful that you took the time to leave us a review. The unit was designed with the length of the hose in mind and has only been tested under those conditions. Instead use an additional fan to blow the cool air to other locations. Thank you for choosing Danby Products.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Noisy but keeps room cool
on July 23, 2022
Posted by: Little joe
from Hinton
My only complaint is this unit is very noisy! When the air conditioner kicks in, it sounds like a old running loud fridge! On the positive side, it does keep the room cool and is easy to set up!
No, I would not recommend this to a friend.
Response from danby.comBy Earl, Customer Service, August 2, 2022
Hi Joe,
Thank you so much for taking the time to leave us a review. You can try to give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/ to escalate the noise issue of your unit.
Regards,
Earl
Thank you so much for taking the time to leave us a review. You can try to give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/ to escalate the noise issue of your unit.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Good for 2 years
on July 28, 2024
Posted by: Bob2777
from Nebraska
Worked well for 2 years and I cleaned the filters often. It keeps starting and stopping when the room is 75 degrees in the 250sq ft bedroom and I even set it down to 65 and it still stops all the time.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 18, 2024
Hi Bob2777,
I appreciate you sharing your experience. It sounds frustrating to have the air conditioner start and stop unexpectedly, especially after two years of use. This could be due to temperature sensitivity or issues with the thermostat reading. I recommend checking the placement of the unit and ensuring it's not blocked by furniture.
If you need further assistance or troubleshooting, please reach out to our consumer service team at consumerservice@danby.com. We’re here to help.
Regards,
Earl
I appreciate you sharing your experience. It sounds frustrating to have the air conditioner start and stop unexpectedly, especially after two years of use. This could be due to temperature sensitivity or issues with the thermostat reading. I recommend checking the placement of the unit and ensuring it's not blocked by furniture.
If you need further assistance or troubleshooting, please reach out to our consumer service team at consumerservice@danby.com. We’re here to help.
Regards,
Earl
Written by a customer while visiting danby.com