Customer reviews from danby.com
Danby - DDR050BLBDB-ME 3,000 Sq. Ft Dehumidifier - Black
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
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0 out of
2)
Customer Reviews for Danby - DDR050BLBDB-ME 3,000 Sq. Ft Dehumidifier - Black
Customer Rating
1
Warranty
on September 28, 2022
Posted by: serve
from St Georges Québec
Stop working after not even a year of operation and difficult to have it repair
No, I would not recommend this to a friend.
Response from danby.comBy Earl , Customer Service, February 6, 2023
Hi,
We're sorry to hear about the issue with your appliance. It sounds like it wasn't functioning as expected and that you faced challenges getting it repaired. Our goal is to provide our customers with quality products and support, and we apologize that this was not your experience. If you need further assistance, our customer service team is here to help. You can reach us at consumerservice@danby.com or fill out your information at https://www.danby.com/support/. We'll do our best to assist you in finding a resolution. Thank you for taking the time to share your feedback.
Regards,
Earl
We're sorry to hear about the issue with your appliance. It sounds like it wasn't functioning as expected and that you faced challenges getting it repaired. Our goal is to provide our customers with quality products and support, and we apologize that this was not your experience. If you need further assistance, our customer service team is here to help. You can reach us at consumerservice@danby.com or fill out your information at https://www.danby.com/support/. We'll do our best to assist you in finding a resolution. Thank you for taking the time to share your feedback.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
1
Good at first but............doesn't last
on May 21, 2025
Posted by: Croto
from Saint Jerome Quebec
Work well just a little past the warranty time after that it begins to frost and just stop deshumudifiing. I did contact the support. Encouraging in the beginning, they ask me to perform a serie of tests which i did with no change. The machine was not reparable at a resonable cost. They offered me something if i buy anothe Danby deshumidifier but when i ask how much the communication just stopped.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, May 23, 2025
Hello Croto,
We apologize for the inconvenience you experienced with your dehumidifier. Sometimes, frost buildup can occur due to high humidity levels or insufficient airflow. We recommend ensuring proper ventilation and regular cleaning. Please contact our consumer service team at consumerservice@danby.com so we can assist you further and explore options to resolve this issue.
Regards,
Earl
We apologize for the inconvenience you experienced with your dehumidifier. Sometimes, frost buildup can occur due to high humidity levels or insufficient airflow. We recommend ensuring proper ventilation and regular cleaning. Please contact our consumer service team at consumerservice@danby.com so we can assist you further and explore options to resolve this issue.
Regards,
Earl
Written by a customer while visiting danby.com