Customer reviews from geappliances.com
GE Profile - 450 Sq. Ft. 10,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
107
4 Stars
14
3 Stars
8
2 Stars
5
1 Star
8
90%of customers recommend this product.
(
102 out of
113)
Customer Reviews for GE Profile - 450 Sq. Ft. 10,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
5
Very good machine
on July 23, 2023
Posted by: cassiopeia
quiet. confortable. We are happy with this product
Written by a customer while visiting geappliances.com
Customer Rating
2
Deception
on October 14, 2023
Posted by: DANNY82
from Puerto Rico
Just 5 month and start to shut down and don't stay on.
My son had the same one bought it the same day and is already broken to.
My son had the same one bought it the same day and is already broken to.
Features
3
Performance
3
Quality
1
Value
4
Response from geappliances.comBy Charlie@GEAppliances, October 16, 2023
Hi there,
Thank you for reaching out and sharing your feedback on your air conditioner. We are really sorry to hear that your air conditioner stopped working and we're happy to help.
If your room air conditioner is not cooling properly, there are a few things you need to check to resolve this issue. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860
If the issue continues, we recommend taking advantage of your warranty and scheduling a service appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Thank you for reaching out and sharing your feedback on your air conditioner. We are really sorry to hear that your air conditioner stopped working and we're happy to help.
If your room air conditioner is not cooling properly, there are a few things you need to check to resolve this issue. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860
If the issue continues, we recommend taking advantage of your warranty and scheduling a service appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Silent Coolness
on December 16, 2023
Posted by: Tburgtom
Excellent cooling and so quiet you don't even know it's on. Incredible!
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the money
on July 24, 2022
Posted by: Sully292
from Anahauc, TX
Cools like any other generic air conditioner. Costs more because it’s supposed to be able to use with an app. Well that doesn’t work at all. Doesn’t connect at all. Complete garbage if you want it for the smart features. Don’t waste money, buy something else fork another brand.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, July 25, 2022
Hello,
Thanks for reviewing your air conditioner. We're happy to hear that you like the appearance, but sorry to hear that you have been having trouble with the Wi-Fi. We understand your concern and would like to offer some help.
To troubleshoot, please refer to page 14 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000581-2.pdf. For additional assistance with the appliance or the ConnectPlus network connectivity, please call 1-800-220-6899.
We hope this information helps, and if we can be of further assistance, please reach out to us.
All the best,
Kianna@GEA
Thanks for reviewing your air conditioner. We're happy to hear that you like the appearance, but sorry to hear that you have been having trouble with the Wi-Fi. We understand your concern and would like to offer some help.
To troubleshoot, please refer to page 14 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000581-2.pdf. For additional assistance with the appliance or the ConnectPlus network connectivity, please call 1-800-220-6899.
We hope this information helps, and if we can be of further assistance, please reach out to us.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great GE Appliance
on May 25, 2022
Posted by: Redshift Rider
from Lexington, MA
Great quality, performance and ultra quit AC. It’s Worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Muy silencioso
on June 4, 2023
Posted by: Shebba28
from Puerto Rico
Hasta ahora,muy buen servicio. Estoy esperando la factura de electricidad para verificar si es económico. Poco tiempo de uso. Más adelante, volveré a reevaluar.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
so far so good
on June 10, 2023
Posted by: Cbreeze2002
from Richmond, VA
So far it's working well. But....it hasn't been hot yet.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love GE products
on October 16, 2021
Posted by: Hugh aka Que
from Norfolk, VA
[This review was collected as part of a promotion.] My step dad and I got it set up. The process wasn't bad at all. The previous one didn't have a remote so this is a big help. I love how quiet it is and it works great in the sun room. The delivery was on point. Many times the delivery people say one time and won't come until later. Everything about the machine and process was great. It's just what we needed and I hope it lasts for several years for our family.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com