Customer reviews from geappliances.com
GE Profile - 450 Sq. Ft. 10,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
107
4 Stars
14
3 Stars
8
2 Stars
5
1 Star
8
90%of customers recommend this product.
(
102 out of
113)
Customer Reviews for GE Profile - 450 Sq. Ft. 10,000 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
4
Nine out of 10 good A/C
on July 10, 2025
Posted by: Texasjackjack
The unit works vary well accept for when it is on energy saver it tend to turn completely off right in the middle of the day and the average day is over 100 degrees at this point so by the time I realize the AC has been off for a few hours the room stays hot the rest of the day please however, the unit is extremely quiet. You can barely hear it run, and when it isn’t cool mode, it will refrigerate my room if I’m not careful and I love the app. It is awesome to be able to control the unit from work when I forget to turn it off, and it even shows me the power usage all around good product
Written by a customer while visiting geappliances.com
Customer Rating
2
cool & noisey
on July 11, 2025
Posted by: bo dink
from E Texas
Installed >2 weeks.
When initial start all seemed quiet and cooling as expected.
After 15 minutes there was a deep growling sound when on Auto-Eco-Quiet, continues with same settings noise continues!
Change to Manual-Cool-Fan Speed, Speed must adjusted for Load.now we have a (PUT-PUT) sound that can be quieted with fan speed, SOMETIMES.
NOISE AT NIGHT!!!
When initial start all seemed quiet and cooling as expected.
After 15 minutes there was a deep growling sound when on Auto-Eco-Quiet, continues with same settings noise continues!
Change to Manual-Cool-Fan Speed, Speed must adjusted for Load.now we have a (PUT-PUT) sound that can be quieted with fan speed, SOMETIMES.
NOISE AT NIGHT!!!
Response from geappliances.comBy Adrian, GE_Appliances, July 16, 2025
We are more than happy to assist you with this air conditioner. The sounds that you have described are not normal operating sounds for this unit. We advise taking advantage of your manufacturer's warranty to get these sound issues resolved. You can view your warranty details on page 17 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--z2WJQ4j4--/gbm56ornmlztisb8sgox.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Perfect but..... :(
on July 15, 2025
Posted by: Lara Z
I liked everything about it, except the noise, when I tried it it was perfectly fine but when I start using it more often there is a whistle noise. not sure why or if it is only me have this problem. it is bothering while you are sleeping or working and there is a background whistle all the time.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 22, 2025
There can be many causes of sound when it comes to normal operation of your air conditioner and we'd like to share information about this. We recommend checking the following link to view a list of normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751
We recommend checking to see if the front grille or filter are needing to be cleaned, as dust and dirt build-up can cause poor performance, leading to increased sounds. You can find information for cleaning the unit on page 7 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--z2WJQ4j4--/gbm56ornmlztisb8sgox.pdf
It can also be important to check that your unit is secure and installed correctly to the window seal. This will prevent excess vibrations and lower the overall sound of operation. You can find install instructions on page 8 in the manual.
We recommend checking to see if the front grille or filter are needing to be cleaned, as dust and dirt build-up can cause poor performance, leading to increased sounds. You can find information for cleaning the unit on page 7 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--z2WJQ4j4--/gbm56ornmlztisb8sgox.pdf
It can also be important to check that your unit is secure and installed correctly to the window seal. This will prevent excess vibrations and lower the overall sound of operation. You can find install instructions on page 8 in the manual.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great air conditioning.
on July 21, 2025
Posted by: Gabyraah
from Puerto Rico
It is easy installation. It is very quiet and turn down the temperature very fast. It is energy saver too it works under 500 watts in cooling mode.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Pros and Cons
on August 8, 2025
Posted by: TheACreview
Pros - Feature rich and smartphone app works great.
Cons - This thing rattles so much I have to use noise canceling earbuds just to keep my sanity. It's mounted into the window properly and only rattles with compressor engaged, not in fan mode. Unsure if design flaw or unique to this unit. Without the rattling, it would be 5-stars, but full 2 stars deducted due to the noise.
Cons - This thing rattles so much I have to use noise canceling earbuds just to keep my sanity. It's mounted into the window properly and only rattles with compressor engaged, not in fan mode. Unsure if design flaw or unique to this unit. Without the rattling, it would be 5-stars, but full 2 stars deducted due to the noise.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, August 13, 2025
We'd like to help out with the rattling sound you are noticing.
We recommend checking if the front grille is loose, causing excessive vibrations. You will also want to check if the air filter is completely clean.
You can also remove the subbase water plug from the bottom of the unit to reduce water sounds. You can view more information on page 14 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--z2WJQ4j4--/gbm56ornmlztisb8sgox.pdf
We recommend checking if the front grille is loose, causing excessive vibrations. You will also want to check if the air filter is completely clean.
You can also remove the subbase water plug from the bottom of the unit to reduce water sounds. You can view more information on page 14 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--z2WJQ4j4--/gbm56ornmlztisb8sgox.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Lookin Good
on August 9, 2025
Posted by: The cooling unit
from Buffalo, NY
This unit is silent in quiet mode. The cooling is fantastic. It also covered my entire apartment. Installation was a breeze and the energy conservation seems really good.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com