Customer reviews from bizchair.com
Alamont Home - Titus Commercial Grade 27" Outdoor Smokeless Wood Burning Fire Pit - Black
Average customer rating
4.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
12
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
12 out of
12)
Customer Reviews for Alamont Home - Titus Commercial Grade 27" Outdoor Smokeless Wood Burning Fire Pit - Black
Customer Rating
5
great firepit
on February 10, 2023
Posted by: Kleav
from Knoxville, TN
Gender:Female
[This review was collected as part of a promotion.] The firepit was well packaged and no scuffs noted so far from the delivery. There was no assembly required really. I just prepped the area in my back yard where I wanted the firepit placed. You can place it wherever you want it because it is lifted off the ground (use the steel frame), so it protects the space/ground under it.
I like the shape and color as it looks very slick and modern. I also thought this would be so heavy but i could actually move it by myself. However, if you need to clean it, you lift the grate out to get rid of any debris. It has also a waterproof cover included that keeps this looking great year round.
I like the shape and color as it looks very slick and modern. I also thought this would be so heavy but i could actually move it by myself. However, if you need to clean it, you lift the grate out to get rid of any debris. It has also a waterproof cover included that keeps this looking great year round.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 10, 2023
Hello! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know by reaching out to customerfeedback@theubiquegroup.com! Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Ahmazing
on February 16, 2023
Posted by: mcredden
[This review was collected as part of a promotion.] To say my family loves this fire pit would be an understatement. It makes it insanely easy to have a small fire in the backyard on cool nights and I cannot wait to use it this summer and watch the stars. Highly highly recommend. Easy to use and enjoy.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 17, 2023
Hey there! We appreciate the fantastic review and are glad we could be of service. Reviews are very important to the public and to us. As a company, we really want to hear from you personally about your experience. Please allow us to get to know you and serve your needs when you reach out to us at customerfeedback@theubiquegroup.com. If you have any further needs or questions, please don't hesitate to contact us. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
3
Hard to clean
on February 16, 2023
Posted by: Vcampbell104
from Lancaster, PA
[This review was collected as part of a promotion.] This fire pit is nice and big. We put some concrete pavers under the fire pit as a base for it to sit on. After our fire, I emptied the ash out, and a lot of it fell through the grate, so I had to tip the whole pit over. This wasn't the easiest to clean up. I also wasn't smokeless, either. There was so much smoke, and everyone smelled like smoke, too. I did like that it came with the waterproof cover.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 17, 2023
We would not be able to grow and develop without feedback like yours, V. We are thrilled you have shared your experience with us and hope to see you again soon. In life--and in business--every little detail is important. Please allow us to interact with you to address all of your concerns by reaching out to us at customerfeedback@theubiquegroup.com. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
No Assembly, Packed Well, Beautiful Additon
on March 7, 2023
Posted by: VC140
from West Georgia
This firepit was just what we needed for the back porch! It came ready to use right out of the box, which made my husband very happy he didn't have to put anything together. I love the clean, simple style and the waterproof cover fits snug to prevent blowing off. We can't wait to use it this weekend!
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, March 7, 2023
Good day to you. We are over the moon excited with your level of happiness with this product. We love it too. We realize that reviews are powerful tools in developing widespread trust in the marketplace. We also know that personal communication gets to the heart of individual concerns. You may always reach out to us directly at customerfeedback@theubiquegroup.com. Thank you for your review. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Great Product!
on March 24, 2023
Posted by: GraceG
from Tennessee
We got the 27" Black firepit and are very pleased with the product itself as well as the size. We travel in our camper often and were worried this may be too large for traveling - but it will be perfect for nights away from home! It's a perfect weight for portability and the cover that comes with it is great for keeping it safe from the sun and not as dirty staying outside. Highly recommend as a great option for a "clean firepit!"
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, March 25, 2023
Hi Grace! Thank you so much for writing a review that describes amazing details about this smokeless outdoor firepit. We strive to satisfy our customers, and we are pleased to read reviews like this that verify we are meeting our goals. Always remember that customerfeedback@theubiquegroup.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. Thank you. Customer Care (TJ)
Written by a customer while visiting bizchair.com