Customer reviews from shop.mattel.com
Disney - Frozen Singing Elsa Doll
Average customer rating
4.3
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
11
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Disney - Frozen Singing Elsa Doll
Customer Rating
5
Let It Go, Let It Go!
on May 10, 2023
Posted by: Howell72188
from Eureka, IL
[This review was collected as part of a promotion.] This doll is everything I hoped it would be! It looks just like Elsa from the movie, so my girl immediately loved it! The button to push for the song to play, is easy for her small fingers. She pushes it about 300 times an hour! It’s her favorite movie and favorite song. Elsa is very sturdy, my girl has thrown her around and played rough but the doll is still in perfect condition! Overall I am so pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Good Choice for our Daughters First Doll
on April 15, 2023
Posted by: Dizz
from Minnesota
[This review was collected as part of a promotion.] Overall the Disney Frozen Singing Elsa Doll is a good toy and in our case, a good option for our daughter's first doll. Having the ability to have the doll sing is a good addition but, we do wish it would have more options than just a portion of a song. Singing the entire song or having more dialog options would really benefit the experience. Having the ability to push the button to stop the doll from singing is nice as we can stop it when our daughter gets distracted and moves on to something else. Its biggest missing feature is no option for volume control. There is only one volume option and it is loud. So, hearing the same section of a song so loudly can get a little annoying.
The dolls' construction and her clothes are well built and good quality. The shoes look good but fall off easily. It is only a matter of time until our daughter loses them. The hair is good but a little stiff and tends to go to the side it was held in in its packaging. But our daughter doesn’t care.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Singing Elsa Doll
on April 30, 2023
Posted by: Krystal
from Virginia
[This review was collected as part of a promotion.] This Elsa doll is awesome! My niece is obsessed with her. The only thing I wish is that there was a volume control on the doll because it’s very loud & she plays the doll on repeat! But all in all it’s good quality & tons of entertainment for my little boo!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Great toy but noisy, be careful unpackaging it.
on May 7, 2023
Posted by: Menucha
from Far Rockaway, NY
[This review was collected as part of a promotion.] This is a very fun toy for a Frozen fan! My daughter loves it.
The hair is good quality, soft and thick. I love that the band that secures Elsa's braid isn't too easy to remove. When dolls have braids that come out too easily the hair gets destroyed quickly - and that's not the case with this doll. Small touches like her heels, the shimmer in her skirt, really delight the littles.
On that note: only the skirt, cape, and heels are removable - not the top. Consider if that will matter to your child. It's easy to operate with the push of a button on the front.
The hair is good quality, soft and thick. I love that the band that secures Elsa's braid isn't too easy to remove. When dolls have braids that come out too easily the hair gets destroyed quickly - and that's not the case with this doll. Small touches like her heels, the shimmer in her skirt, really delight the littles.
On that note: only the skirt, cape, and heels are removable - not the top. Consider if that will matter to your child. It's easy to operate with the push of a button on the front.
A few cons:
There is no volume control.
There is no on/off switch.
There is a flaw where the demo mode can get stuck on. The demo mode is deactivated by removing plastic from a slot. The slot, however, is not connected the battery compartment or otherwise accessible. And the plastic is taped to the outer package. So what you have is, if you remove the package too quickly or are unaware of this and pull it out, it can get disconnected and stuck in the hole. And there is no way to deactivate that 3 second demo mode. So basically, you need to unpackage it very carefully KNOWING that this is an issue to really get it right.
I had this issue and customer service resolved it, hence the still positive review.
There is no volume control.
There is no on/off switch.
There is a flaw where the demo mode can get stuck on. The demo mode is deactivated by removing plastic from a slot. The slot, however, is not connected the battery compartment or otherwise accessible. And the plastic is taped to the outer package. So what you have is, if you remove the package too quickly or are unaware of this and pull it out, it can get disconnected and stuck in the hole. And there is no way to deactivate that 3 second demo mode. So basically, you need to unpackage it very carefully KNOWING that this is an issue to really get it right.
I had this issue and customer service resolved it, hence the still positive review.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Princess obsessed
on May 4, 2023
Posted by: JShelby
from Tampa, FL
[This review was collected as part of a promotion.] My daughter loves everything princess but especially frozen. She walks around singing let it go all day long. This was the perfect frozen doll, it sang the let it go song and she put it on repeat. I definitely recommend. The doll is made of great quality and the hair is braided in a way it stays nice and doesn’t become just one huge mess.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Great Elsa doll!
on April 11, 2023
Posted by: mommy3
from Sacramento, CA
[This review was collected as part of a promotion.] This is a great doll! She sings the famous "Let It Go" chorus we all know and love with the touch of a button. That same button is also able to turn off the singing. Beautiful dress and shoe details really bring her to life, along with the detachable cape that she wears. Her fully posable body allows kids to easily play with her. There is no volume control, but the singing is not too loud. She was easy to remove from the box and was ready to be played with. Such a perfect toy for any Frozen fans!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Fun to play with for younger kids
on April 12, 2023
Posted by: Vern101
from Somerset, Texas
[This review was collected as part of a promotion.] Elegant dress from the film, my 6 year old daughter continually played with her doll. My daughter enjoys singing with her easy access to the button on the front of her dress. It is made of hard sturdy plastic will last a long time durable. The only issue was the shoes they would not stay on continuously falling off easy to lose.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Magical
on April 13, 2023
Posted by: Cdukes90
from Southfield, MI
[This review was collected as part of a promotion.] First her hair is amazing my daughter immediately went searching for a brush to “do” her hair. Second the song playing is just enough to capture your attention without it becoming overbearing. Thirdly, the mesh of the dress is detachable that allows children to imagine all the magical scenes from the movie.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com