Customer reviews from ATT.com
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
34
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
12
73%of customers recommend this product.
(
38 out of
52)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Posted by: P Stern
from New Jersey
Verified Purchase:Yes
I've returned this phone. You've acknowledged receiving it last week. How come it still shows up in my account?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
BAD CAMERA
on December 8, 2023
Posted by: Pizza78
I have had this phone since the summer and the pictures and video with this camera are blurry. Not worth it for the price. Very disappointed.
No, I would not recommend this to a friend.
By Samsung, December 11, 2023
Hello there Pizza78, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A54 5G. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out the article titled, "Galaxy phone or tablet photos and videos are blurry or dark " for some helpful information to help you resolve what you have been experiencing with your Galaxy A54 5G when you have some free time out of your busy schedule. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: BuckeyeKat
Verified Purchase:Yes
I like my new A54. I'm slow to upgrade phones and a major plus for this phone is the 5 years of security updates. So far, it's great. Calls, email, texts, everything is clear and crisp. Music quality is good as well, at least to me. Battery life is wonderful but I don't play games or run videos on my phone. Also, with the correct cable the A54 charges quickly on a solar charger, which is handy if you are a camper/hiker. Charges super fast with a 45W plug in charger. Night camera is good. Day pix seem somewhat over saturated, as others have stated but I can live with it. Over all, I'm really well pleased with my new phone. Does everything I need it to, does it very well and fast, and that's all that matters to me.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Keenantech
from Melbourne, FL
Verified Purchase:Yes
I bought this phone for my daughter and she loves it. I did my research on it and it has some great features. It runs pretty quick and I don’t see any issues with it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Salinas family
Verified Purchase:Yes
It’s way to small for the total price I don’t think that phone is worth more than 100$ I feel I didn’t really look into what I was buying I could have just gone to a dollar general and bought a cheap android for 50$ compared to the almost 350$ if not more!!!
Written by a customer while visiting ATT.com
Posted by: LuisaF
Verified Purchase:Yes
It is amazing: easy to use, the display has many options, offers great ways to text o send messages, the pictures are beautiful. The battery charge last long...I really like very much this phone. I cannot find anything wrong with it, every day I find new tools and it surprises me with new tips to help me!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Bristow Oklahoma
Verified Purchase:Yes
It updated the next day. Now I have to put in a password to unlock it. I don't know the password. Everytime I try putting in a password I have to wait 24 hours before I can try again. Phone is useless
No, I would not recommend this to a friend.
By Samsung, November 13, 2023
Good day Kevin, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The SmartThings Find site can also help you unlock your device. Take a look at the article titled, "Unable to unlock Galaxy phone or tablet's screen" when you have the available time out of your busy day to help resolve what you have described to be experiencing with your Galaxy A54 5G. Feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Pocohontas
from Mississippi
Verified Purchase:Yes
Something is not right with the phone.
No, I would not recommend this to a friend.
By Samsung, November 9, 2023
Good day Pocohontas, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy A54 5G and without being able to ask you any follow-up questions, I recommend reaching out to Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Written by a customer while visiting ATT.com