Customer reviews from ATT.com
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
34
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
12
73%of customers recommend this product.
(
38 out of
52)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Posted by: S English
from Lexington, OK
Verified Purchase:Yes
I love this new phone, but there's so many things on it. That's gonna take me a lifetime to figure out.lol
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lestece
from Arkansas
Verified Purchase:Yes
Nice phone. Love that I’m able to mirror to the TV. That’s the best part.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kseymour
from Louisiana
Verified Purchase:Yes
Im nor sure if i just got a lemon or not. Phone drops calls, eill not stay registered to network and is overall awful.
No, I would not recommend this to a friend.
By Samsung, November 6, 2023
Greetings Kseymour, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A54 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Please take a look at the article titled, "Dropped calls on a Samsung phone" for some simple steps that you can take to help resolve what you have been experiencing with your dropped calls on your Galaxy A54 5G. Feel free to contact Samsung Support afterwards if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Written by a customer while visiting ATT.com
Customer Rating
1
Think before you purchase
on August 27, 2023
Posted by: hkharp
from university park
Purchases from an April and has been nothing but problems. We have to keep turning the phone off. Turn it on doesn’t work. You can’t get calls you can’t send messages. This is the worst Samsung phone yet. corporate is dealing with this right now.
No, I would not recommend this to a friend.
By Samsung, August 28, 2023
Aloha Hkharp, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A54 5G. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some free time in your day, please take a moment to look over the articles titled, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy A54 5G. Please feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Crap1
Verified Purchase:Yes
Just purchased this phone, charged it to 100% battery wont hold a charge. Its drained to 23 % within the day
Written by a customer while visiting ATT.com
Posted by: BuckeyeKat
Verified Purchase:Yes
I like my new A54. I'm slow to upgrade phones and a major plus for this phone is the 5 years of security updates. So far, it's great. Calls, email, texts, everything is clear and crisp. Music quality is good as well, at least to me. Battery life is wonderful but I don't play games or run videos on my phone. Also, with the correct cable the A54 charges quickly on a solar charger, which is handy if you are a camper/hiker. Charges super fast with a 45W plug in charger. Night camera is good. Day pix seem somewhat over saturated, as others have stated but I can live with it. Over all, I'm really well pleased with my new phone. Does everything I need it to, does it very well and fast, and that's all that matters to me.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: P Stern
from New Jersey
Verified Purchase:Yes
I've returned this phone. You've acknowledged receiving it last week. How come it still shows up in my account?
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Wanda 316
from NY
Verified Purchase:Yes
It loads the internet fast, and the battery lasts longer than my older android
I would recommend this to a friend!
Written by a customer while visiting ATT.com