Customer reviews from Samsung US
Samsung - Odyssey G51C 27" QHD FreeSync Premium Gaming Monitor with HDR10 (DisplayPort, HDMI) - Black
Average customer rating
4.6
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
243
4 Stars
41
3 Stars
10
2 Stars
1
1 Star
11
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for Samsung - Odyssey G51C 27" QHD FreeSync Premium Gaming Monitor with HDR10 (DisplayPort, HDMI) - Black
Customer Rating
5
Best Gaming monitor hands down
on August 2, 2022
Posted by: JoeSulz
[This review was collected as part of a promotion.] We use this Odyssey gaming monitor for everything from gaming to watching crisp, clear movies. This monitor brings the movies to life and Gaming is amazing with it's amazing refresh rate and color depth ensuring you can pull off that once in a lifetime shot on FP shooters and total Emercification in storyline based gaming. Bring your RPGs to life with this Amazing Samsung monitor!
Written by a customer while visiting Samsung US
Customer Rating
5
This monitor is top on the lin
on August 18, 2022
Posted by: Cod3nam3X
[This review was collected as part of a promotion.] Super good for gaming, video streaming even for color viewing proyects.
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on December 25, 2022
Posted by: will
from kennett square
Expertise:Intermediate
I got this monitor today and it started out decent, everything was running fine and then out of no where the monitor starts turning on and off with no way for me to control what it’s doing. I don’t even know what to say I can’t even do anything on the monitor without the screen going black.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 9, 2023
Posted by: Kills
Love it nice work I hope to get another one for my self lol
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good monitor
on December 13, 2022
Posted by: Jake
Expertise:Intermediate
Nice gaming monitor. Some of the styrofoam got stuck in-between the screen and the bezel and can’t really get it out seems like they could but it in plastic to keep that from happening but other than that it’s great.
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT PURCHASE SAMSUNG MONITORS
on March 4, 2024
Posted by: BGore54
from California
Expertise:Expert
I bought this monitor in September 2022 and it already failed and went black after 18 months, conveniently just outside of warranty, this is my second Samsung monitor that didn't even last two years. RUN, RUN as fast as you can elsewhere with your money, these are super overpriced and they don't last. I will never purchase another SAMSUNG GAMING monitor ever again, I should have learned the first time. I hope you see this and use your money elsewhere. ALSO, the Samsung support is a nightmare to deal with, the service is super slow and the website is super slow because all the people using it at the same time, because of trash products.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung, March 5, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color
on August 13, 2022
Posted by: Tarag76
[This review was collected as part of a promotion.] The price of this monitor was great considering the overall picture quality I received!
Though I had to return my initial purchase due to a cracked screen, this was the fault of my supplier.
I received a replacement and I couldn't be happier!
Though I had to return my initial purchase due to a cracked screen, this was the fault of my supplier.
I received a replacement and I couldn't be happier!
Written by a customer while visiting Samsung US
Customer Rating
3
on November 24, 2022
Posted by: CraftyLaura
from Rosemount, Minnesota
I bought this monitor and it was delivered Nov 16. I had no sound and HGMI was fuzzy not a clean and crisp picture. I continued to try to get it working I flipped it over and then these white stripes appeared and I plugged it in and the whole middle is black. Now they are telling me I hit the monitor and I absolutely didnt even touch it.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US