Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
713
4 Stars
208
3 Stars
30
2 Stars
12
1 Star
14
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
5
Frigidaire stove
on May 14, 2025
Posted by: Lee1976
[This review was collected as part of a promotion.] I purchased a Frigidaire stove last month and it was an excellent investment.The stove has 5 burners ,a steam option in the oven to clean light spills and self clean for bigger spills .It is by far the best stove I’ve had
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 15, 2025
Hi, Lee. Thank you for the kind words! We're so happy to hear you're enjoying your new Frigidaire stove and all of its features, from the 5 burners to the steam and self-cleaning options. It means a lot to know it’s the best stove you’ve had. We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I'm in love!
on May 17, 2025
Posted by: Loosegoose1
[This review was collected as part of a promotion.] This range is beautiful, clean lines, modern, easy to use. I absolutely love it!!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Electronic issue out of the box.
on May 19, 2025
Posted by: Sunshine717
[This review was collected as part of a promotion.] The day my stove was delivered everything seemed fine, except I was not able to set the clock. The settings button didn’t work at all. I pushed it multiple times. My mom pushed it multiple times and I almost thought that it wasn’t a button at first because the stove was new. I actually had to YouTube to figure out that the settings button must not be working. I decided on a Friday night to contact Frigidaire on the following Monday but over the weekend the button started to work. I am greatly surprised that there is an electrical or software issue on a stove right out of the box. I am glad that I did not have to contact frigidaire immediately but concerned I may have to contact them later.
The stove has worked great, except one of the burners turned on without anyone’s knowledge. It must have been bumped. It shouldn’t be that easy to turn a knob by bumping into it, especially when the knobs are on the front and if you have small kids in the house. If I wasn’t home, I would’ve burned the house down. Since then, I have taken the knobs off and stored them in the drawer until I have to use them.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2025
Thank you for sharing your experience—it's understandable that you're feeling both relieved and concerned.
It’s definitely surprising (and frustrating) to encounter a non-responsive settings button right out of the box, even if it did eventually start working. Electronic components should be reliable from day one, and intermittent functionality can understandably raise concerns about long-term reliability.
More seriously, your point about the front knobs is an important safety issue. Burners that can turn on too easily—especially in households with children—pose a significant risk. While removing the knobs is a smart temporary solution, it shouldn’t be necessary for basic safety. It might be worth checking whether your model has optional child safety features or if knob covers are available that can help prevent accidental ignition.
It’s good to hear that the stove is otherwise working well, but your experience highlights some important areas where both product design and quality control could be improved. Thank you for bringing attention to these issues—it’s feedback like this that can push manufacturers to do better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s definitely surprising (and frustrating) to encounter a non-responsive settings button right out of the box, even if it did eventually start working. Electronic components should be reliable from day one, and intermittent functionality can understandably raise concerns about long-term reliability.
More seriously, your point about the front knobs is an important safety issue. Burners that can turn on too easily—especially in households with children—pose a significant risk. While removing the knobs is a smart temporary solution, it shouldn’t be necessary for basic safety. It might be worth checking whether your model has optional child safety features or if knob covers are available that can help prevent accidental ignition.
It’s good to hear that the stove is otherwise working well, but your experience highlights some important areas where both product design and quality control could be improved. Thank you for bringing attention to these issues—it’s feedback like this that can push manufacturers to do better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 29, 2025
Posted by: Saspirella
[This review was collected as part of a promotion.] Have only had the stove for 2 weeks, but so far we really like it!!!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 29, 2025
Hello Saspirella! Thank you for sharing your feedback. We're so glad to hear you're enjoying your new stove so far. If you ever have any questions or need assistance, feel free to reach out — we’re always happy to help! You can chat with us live at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love love love
on June 1, 2025
Posted by: TLynn7219k
[This review was collected as part of a promotion.] Sleek, elegant design,
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product and a great price
on June 3, 2025
Posted by: jballigood
[This review was collected as part of a promotion.] Such a nice sleek unit. We love the glass top and the front controls which were necessary for our current setup.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 4, 2025
Hi there. Thank you for the kind words! We're so glad to hear you're enjoying the sleek design, glass top, and convenient front controls, especially since they suit your space perfectly. We appreciate you choosing Frigidaire and are happy to be part of your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Better than gas.
on June 9, 2025
Posted by: Sgt1cj
[This review was collected as part of a promotion.] Well thought it wouldn't be as good as gas, but seems alot better and less of a mess to deal with. Stove and oven get hot alot faster than the gas stove I recently replaced with. Had some issues with the size because I needed 26 length and with handle and knobs it was longer. But ended up taken some scratches to get in, but overall works great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 10, 2025
Hi Sgt1cj! Thank you for sharing your experience! We’re glad to hear that your new stove and oven are performing even better than expected, especially compared to your previous gas unit. It's great to know you're noticing faster heating and a cleaner setup. We understand the installation presented some challenges due to the size and depth with the handle and knobs, and we appreciate your patience in working through that. Despite the scratches, we're happy to hear the unit is working well overall and meeting your needs.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect oven and stove top
on June 9, 2025
Posted by: EastShore Cooking
[This review was collected as part of a promotion.] This model is easy to use and clean. Its 10x better than the old coil burner design, I enjoy cooking now and not having to worry or tip the pot to make sure the heats evenly distributed.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2025
Thank you for your review! We're so glad to hear you're enjoying the smooth performance and ease of use of your new model. It's great to know it's made cooking more enjoyable and hassle-free for you — especially compared to the old coil burner design. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com