Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.6
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
634
4 Stars
187
3 Stars
28
2 Stars
11
1 Star
13
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
5
Frigidaire stove
on April 28, 2025
Posted by: Mimi20172020
[This review was collected as part of a promotion.] I’m loving my new stove. It looks great in our new kitchen remodel. It heats well and I love all of its features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
frigidaire - 30" frt control, glass top, electric range
on April 28, 2025
Posted by: Hideaway
[This review was collected as part of a promotion.] true to measurements, slid right in, no installation problem at all.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new stove
on April 29, 2025
Posted by: Sipayikmom2025
[This review was collected as part of a promotion.] After 27 years I needed a new one and this one kept catching my eye, so I ordered it and very happy
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 29, 2025
Posted by: Hunt5566
It takes forever to preheat. 17 minutes 😳
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 5, 2025
Hi, Hunt5566! We understand how frustrating it can be when preheating takes longer than expected. Preheat times can vary depending on the oven model and settings, but 17 minutes does feel long—we hear your concern. We're always working to improve performance and appreciate you sharing your experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
I like it
on May 13, 2025
Posted by: bettyboop725
[This review was collected as part of a promotion.] ok, the timer setter is VERY sensitive, You have to press the up button one time for every minute you want to set it for, or else you'll end up setting the timer for hours instead of minutes. The LED settings are super sensitive! I have cupboards above the stove, and I always hit the buttons with my tummy. It stunk to high heaven when I first used it. I've never had a brand-new oven before and was shocked at the odor. LOL! It is a beautiful oven and I love how the burners are select-a-size when cooking.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 15, 2025
Hi, Bettyboop. Thanks for sharing your thoughts, we love hearing the highs and the helpful tips! You're right: the controls are very responsive, and that timer can definitely jump ahead if you're not careful. Great point about the initial odor too, totally normal for a brand-new oven, but surprising if it’s your first one. We're so glad you're enjoying the look and performance of your range, especially those select-a-size burners. If you ever have questions or need tips, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire stove
on May 14, 2025
Posted by: Lee1976
[This review was collected as part of a promotion.] I purchased a Frigidaire stove last month and it was an excellent investment.The stove has 5 burners ,a steam option in the oven to clean light spills and self clean for bigger spills .It is by far the best stove I’ve had
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 15, 2025
Hi, Lee. Thank you for the kind words! We're so happy to hear you're enjoying your new Frigidaire stove and all of its features, from the 5 burners to the steam and self-cleaning options. It means a lot to know it’s the best stove you’ve had. We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I'm in love!
on May 17, 2025
Posted by: Loosegoose1
[This review was collected as part of a promotion.] This range is beautiful, clean lines, modern, easy to use. I absolutely love it!!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Electronic issue out of the box.
on May 19, 2025
Posted by: Sunshine717
[This review was collected as part of a promotion.] The day my stove was delivered everything seemed fine, except I was not able to set the clock. The settings button didn’t work at all. I pushed it multiple times. My mom pushed it multiple times and I almost thought that it wasn’t a button at first because the stove was new. I actually had to YouTube to figure out that the settings button must not be working. I decided on a Friday night to contact Frigidaire on the following Monday but over the weekend the button started to work. I am greatly surprised that there is an electrical or software issue on a stove right out of the box. I am glad that I did not have to contact frigidaire immediately but concerned I may have to contact them later.
The stove has worked great, except one of the burners turned on without anyone’s knowledge. It must have been bumped. It shouldn’t be that easy to turn a knob by bumping into it, especially when the knobs are on the front and if you have small kids in the house. If I wasn’t home, I would’ve burned the house down. Since then, I have taken the knobs off and stored them in the drawer until I have to use them.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 22, 2025
Thank you for sharing your experience—it's understandable that you're feeling both relieved and concerned.
It’s definitely surprising (and frustrating) to encounter a non-responsive settings button right out of the box, even if it did eventually start working. Electronic components should be reliable from day one, and intermittent functionality can understandably raise concerns about long-term reliability.
More seriously, your point about the front knobs is an important safety issue. Burners that can turn on too easily—especially in households with children—pose a significant risk. While removing the knobs is a smart temporary solution, it shouldn’t be necessary for basic safety. It might be worth checking whether your model has optional child safety features or if knob covers are available that can help prevent accidental ignition.
It’s good to hear that the stove is otherwise working well, but your experience highlights some important areas where both product design and quality control could be improved. Thank you for bringing attention to these issues—it’s feedback like this that can push manufacturers to do better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It’s definitely surprising (and frustrating) to encounter a non-responsive settings button right out of the box, even if it did eventually start working. Electronic components should be reliable from day one, and intermittent functionality can understandably raise concerns about long-term reliability.
More seriously, your point about the front knobs is an important safety issue. Burners that can turn on too easily—especially in households with children—pose a significant risk. While removing the knobs is a smart temporary solution, it shouldn’t be necessary for basic safety. It might be worth checking whether your model has optional child safety features or if knob covers are available that can help prevent accidental ignition.
It’s good to hear that the stove is otherwise working well, but your experience highlights some important areas where both product design and quality control could be improved. Thank you for bringing attention to these issues—it’s feedback like this that can push manufacturers to do better.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com