Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.6
(979 Reviews)
Rating breakdown 979 reviews
5 Stars
714
4 Stars
209
3 Stars
30
2 Stars
12
1 Star
14
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
5
on February 10, 2025
Posted by: moss518
[This review was collected as part of a promotion.] Replacement stove and it is better than our old one super happy!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Missing convection
on February 11, 2025
Posted by: DaveGNickname
[This review was collected as part of a promotion.] Such a premium looking and feeling stove. Controls are easy to navigate, simple all around around. It's missing convection, but it does seem to bake evenly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 11, 2025
Posted by: Wba17
[This review was collected as part of a promotion.] Like the fact of the warm section though not using it much. Also the oven warming up pretty fast does help with baking
Written by a customer while visiting frigidaire.com
Customer Rating
5
Troublesome knob?
on February 13, 2025
Posted by: Ryan001
Approaching a year into the electric range and everything was going fantastic until one of the knobs blew a literal fireball, tripped the breaker and smelled of magic smoke. Looking to repair. It's a great stove otherwise. Perchance could just be a bad part. Knob now depresses without effort.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 13, 2025
Hi, Ryan001! Thank you for your feedback! We're sorry to hear about this issue with your range. Try unplugging the unit and resetting the breaker, then check if the knob or control panel shows visible damage. If the knob feels loose or the issue persists, please let us know. Please reach out to our Customer Care Team at 1-800-374-4432 or via live chat at www.frigidaire.com for further assistance. - Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s been good, no problems noted
on February 14, 2025
Posted by: Johnny 336
[This review was collected as part of a promotion.] Everything good so far
Response from frigidaire.comBy Lauren, Online Outreach Specialist, February 14, 2025
Dear John,
Welcome to the Frigidaire/Electrolux family. It's great to hear that you are satisfied with the overall experience with your unit. We value our customers, and we assure them that they are getting what they paid for.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Welcome to the Frigidaire/Electrolux family. It's great to hear that you are satisfied with the overall experience with your unit. We value our customers, and we assure them that they are getting what they paid for.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire with touch panel
on February 16, 2025
Posted by: Stovesthatlast
[This review was collected as part of a promotion.] I like the glass panel and covered bottom oven heating. But prefer the manual oven knkbs with the manual stove knobs. Had unplug and replug stove a few times for oven work using touch panel after just one year of use. A touch panel clock and cooking timer is fine if had that for be all.Stive
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 17, 2025
Hello there. We really appreciate you taking the time to provide feedback. We always care about every consumer having quality and easy-to-use appliances at home. Please be advised that we are here to help in any way possible. If you need any assistance, you can also contact us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on February 18, 2025
Posted by: ivy25
[This review was collected as part of a promotion.] No issues so far and really don't expect any. Super easy install and cooking, baking and broiling have all be perfect.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, February 19, 2025
Thank you so much for the 5-star rating! We’re thrilled to hear that your new appliance is working perfectly and that the installation was super easy. We’re glad to know that cooking, baking, and broiling have all been going smoothly!
We’re confident you’ll continue to enjoy your appliance for many years to come. If you ever need anything, don’t hesitate to reach out. We’re here to help!
Best regards,
Juan
We’re confident you’ll continue to enjoy your appliance for many years to come. If you ever need anything, don’t hesitate to reach out. We’re here to help!
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
2
It is less than a year old and the broiler stopped working!
on February 20, 2025
Posted by: bobm027
[This review was collected as part of a promotion.] The broiler stopped working and there was no information on the error code "d-0".
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 21, 2025
Hello there, Bobm027!
We’re sorry to hear that you're experiencing an issue with your Frigidaire Electric Range. We understand how frustrating it can be when an appliance doesn’t work as expected, and we’re here to help.
1. Power Reset: Try turning off the range at the circuit breaker for a few minutes, then turn it back on to see if the error clears.
2. Check Broil Settings: Ensure that the oven is set to the correct broil function and temperature.
3. Inspect Door Closure: Some broilers may not function if the oven door is not properly closed.
If the issue persists, please reach out to us via live chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). Our team would be happy to assist you further.
Warm regards,
Angel
Digital Care | Online Outreach Specialist
We’re sorry to hear that you're experiencing an issue with your Frigidaire Electric Range. We understand how frustrating it can be when an appliance doesn’t work as expected, and we’re here to help.
1. Power Reset: Try turning off the range at the circuit breaker for a few minutes, then turn it back on to see if the error clears.
2. Check Broil Settings: Ensure that the oven is set to the correct broil function and temperature.
3. Inspect Door Closure: Some broilers may not function if the oven door is not properly closed.
If the issue persists, please reach out to us via live chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). Our team would be happy to assist you further.
Warm regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com