Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.4
(417 Reviews)
Rating breakdown 417 reviews
5 Stars
251
4 Stars
121
3 Stars
23
2 Stars
10
1 Star
12
91%of customers recommend this product.
(
366 out of
402)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
4
Good Stove
on October 28, 2024
Posted by: JaneNSI
Good solid stove and am happy with the purchase. The stove is working great after 2 weeks. I like that there is no internal fan when the oven is on. It does however blow out a lot when using broil. I don't really like that I can't get the stovetop totally clean--is there a specific product that is best for this type of stove top?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and easy to use!
on October 29, 2024
Posted by: Mattonymus
I bought this right before Thanksgiving and it arrived the day before. Our Thanksgiving was such a hit because of all the features and elements on this stove!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Badly thought-out design is just a start
on October 29, 2024
Posted by: Levi
There is nothing that prevents a kid from turning the range on, or you bumping the controls and doing it yourself.
Throws error messages several times a year with normal household use. They resolve themselves but
Door glass design is very risky, with the edge of the glass exposed for easy breakage.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 30, 2024
We greatly appreciate you taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
2
front buttons are too dangerous.
on October 31, 2024
Posted by: EricM
Bought it in 2022. I am now shopping for a new range and will simply have this one hauled away for recycling by whoever brings me my new range. Ranges with front buttons are simply too dangerous (for me). You can turn on the range by inadvertance anytime you are around it. Almost had a fire twice. I do not think this problem is specific to this model but specific to the type of range. Otherwise it worked well and my only gripe was the oven fan that runs for a long time and it quite noisy.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 1, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Should you need help in the future, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Should you need help in the future, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
User manual
on November 4, 2024
Posted by: Pete66
I just got this oven
How about a user manual
No idea how it works.
How about a user manual
No idea how it works.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 5, 2024
Hi, Pete. We really appreciate you taking the time to provide feedback. We hope your unit works well. Please check out the link for the use and care manual. https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A23936504en.pdf
If you have other questions, please feel free to chat with us online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have other questions, please feel free to chat with us online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Frigidaire Range
on November 5, 2024
Posted by: Cathy14
The range is very sleek looking. It has all the features we need. Works very well!! Extremely happy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Vey happy
on November 5, 2024
Posted by: CM1605
Cooktop is wonderful - did as suggested and cleaned it using ceramic cooktop cleaner before use. Oven temperature is great - made batches of cookies that turned out perfectly. Looking forward to Christmas baking!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nnice product, no issues
on November 6, 2024
Posted by: Clarke3400
Great product. Easy installation and looks great. No issues so far.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca