Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.4
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
266
4 Stars
126
3 Stars
24
2 Stars
10
1 Star
13
91%of customers recommend this product.
(
386 out of
422)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
1
Not good a good build
on January 2, 2024
Posted by: RTor
Food gets stuck in the ledge on the top of the stove.
The door seal is falling off as soon as we got it.
The door seal is falling off as soon as we got it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Online Outreach Specialist, January 5, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, RTor. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Mixed feelings
on January 6, 2024
Posted by: Toupie2008
I bought my oven a couple weeks ago. Used it a lot for the holidays. Love the stove lids but hate the oven fan. It makes nose long after the oven is closed and it pushes the fumes in the kitchen. I am not a fan of the fan !
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 9, 2024
We apologize that this has been your experience with your range for such a short time.Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good range, but...
on January 7, 2024
Posted by: tak11
We bought this range because of the good reviews, and, it is a very good range and a good oven. The major drawback of it is the fan comes on in the oven all the time. It is very loud, we hate it. Every time we cook with the oven the fan is running and no way to shut it off, most of the Frigidaire ranges are like this from what I understand. We defiantly would not buy this again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 8, 2024
We are sorry your experience with your range didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Very irritating vent fan
on March 6, 2024
Posted by: D Alex
This oven features a very irritating fan to vent its heat. It is excessively loud and is on constantly, the moment you start the oven, and for a long time after you shut off the oven. If one cooks a chicken, roast, or turkey for several hours, the oven's fan will interfere with your conversations with family and guests. My last Frigidaire oven lasted 16 years, was excellent, ran hotter, and did not have a continuous fan that cannot be manually shut off by the consumer. Kitchens already have ventilating fan hoods installed above stovetops. Very disappointed with this product from a brand I trusted.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 7, 2024
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Beautiful but noisy
on March 23, 2024
Posted by: yamjam
Lots of good things about this appliance. Looks great, burner heat up fast, the oven preheats within 8 minutes and bakes nice and even. BUT, as soon as you activate the oven, the cooling fan starts to run. It runs for the entire bake cycle and another 45 min. to one hr. after the oven is shut off. Unfortunately , The fan has a loud whining noise. I could hardly wait for the cycle to finish. If one can tolerate the noise, this is a nice appliance. For me, it was too disruptive and thus returned.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 26, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. Please know that we never want our customers to feel unhappy with their investment. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good Features
on March 29, 2024
Posted by: jvsont
Controls work well - all elements & oven very efficient. Only disappointment is the glass oven top - small scratch near hotplate has appeared spoiling the appearance after less than 2 weeks. (We have owned a glass top oven for over 10 years without a scratch). I cannot post this review due to notice re: ad blockers!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible!!
on April 7, 2024
Posted by: Bella1965
Bought two months ago. Oven leaks water that puddles on the floor. Was told that's how it is, nothing they can do!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 8, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our customer to feel unhappy with their investment. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Immediately did not work
on April 10, 2024
Posted by: Tfh77
Circuit board required replacement and the oven is brand new. As soon as I turned the oven on there was smoke and a popping noise. A repair person had to be called and will replace the circuit board today, but so far I haven’t had the best experience since I am not able to cook.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, April 11, 2024
We're sorry to hear that you've been experiencing troubles with your range. We would like to let you know that this isn't how we wanted your experience to be. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your range will work as designed. At your convenience, please reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca