Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.4
(417 Reviews)
Rating breakdown 417 reviews
5 Stars
251
4 Stars
121
3 Stars
23
2 Stars
10
1 Star
12
91%of customers recommend this product.
(
366 out of
402)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
3
Good range, but...
on January 7, 2024
Posted by: tak11
We bought this range because of the good reviews, and, it is a very good range and a good oven. The major drawback of it is the fan comes on in the oven all the time. It is very loud, we hate it. Every time we cook with the oven the fan is running and no way to shut it off, most of the Frigidaire ranges are like this from what I understand. We defiantly would not buy this again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 8, 2024
We are sorry your experience with your range didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Beautiful but noisy
on March 23, 2024
Posted by: yamjam
Lots of good things about this appliance. Looks great, burner heat up fast, the oven preheats within 8 minutes and bakes nice and even. BUT, as soon as you activate the oven, the cooling fan starts to run. It runs for the entire bake cycle and another 45 min. to one hr. after the oven is shut off. Unfortunately , The fan has a loud whining noise. I could hardly wait for the cycle to finish. If one can tolerate the noise, this is a nice appliance. For me, it was too disruptive and thus returned.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 26, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. Please know that we never want our customers to feel unhappy with their investment. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good Features
on March 29, 2024
Posted by: jvsont
Controls work well - all elements & oven very efficient. Only disappointment is the glass oven top - small scratch near hotplate has appeared spoiling the appearance after less than 2 weeks. (We have owned a glass top oven for over 10 years without a scratch). I cannot post this review due to notice re: ad blockers!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Gorgeous stove
on August 27, 2024
Posted by: PandaMum18
When I upgraded my dishwasher I decided to upgrade my stove as well. Mainly as my old oven was small inside. I love it. It is beautiful to look at. The oven is a great size. I love that you can see the temperature go up as the oven preheat. I have to get used to regulating the temperature on the top, but it's a small problem. My only peeve is that if the temperature of the oven is preheating and you use the timer to time a pot, when you turn it off it turns the oven off. I'll have to reread the manual to see if there's a way to override that.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Simply excellent!
on January 20, 2025
Posted by: Anonymous1
We bought this a month ago after moving and have NOT regretted our decision since. Easy to use, easy to clean and perfect for our kitchen
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Faulty unit
on January 27, 2025
Posted by: ChrisBognar
We purchase this unit Dec.26 and was delivered Jan.7.
We followed the instructions on how to get the unit ready before using.
After two weeks, the smell inside the oven still persisted but the worrying issue was the amount of heat transfer to the outside the door.
When the oven was in use the outside door near the handle and the controls of the oven was extremely hot to the point where my daughter would brush by the oven and touch it for an instant it would be very hot and at the point it may and could burn you.
Even with the oven turned off, it would stay hot for at least a couple hours afterwards.
We followed the instructions on how to get the unit ready before using.
After two weeks, the smell inside the oven still persisted but the worrying issue was the amount of heat transfer to the outside the door.
When the oven was in use the outside door near the handle and the controls of the oven was extremely hot to the point where my daughter would brush by the oven and touch it for an instant it would be very hot and at the point it may and could burn you.
Even with the oven turned off, it would stay hot for at least a couple hours afterwards.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, January 28, 2025
Thank you for sharing your detailed feedback with us, and I’m truly sorry to hear about the issues you’ve been experiencing with your oven. I can completely understand how concerning it must be, especially with the excessive heat transfer and the safety risk it poses to your family. Your safety and satisfaction are very important to us, and I’m grateful for your patience in bringing this matter to our attention.
To ensure this is properly addressed, I recommend reaching out to our customer service team via Live Chat or by calling 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). They will be able to provide updates on any scheduled service calls and help resolve the issue as quickly as possible. Thank you again for sharing your experience, and we’re here to help you get this sorted out.
Best regards,
Juan
To ensure this is properly addressed, I recommend reaching out to our customer service team via Live Chat or by calling 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). They will be able to provide updates on any scheduled service calls and help resolve the issue as quickly as possible. Thank you again for sharing your experience, and we’re here to help you get this sorted out.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
5
The Title is fine
on April 17, 2025
Posted by: Wardy
We are happy with our new stove which we have had for a month.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good Stove
on April 18, 2025
Posted by: Redken4
The new stove is performing quite well. We been using it daily and it’s easy to operate.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca