Customer reviews from frigidaire.ca
Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Average customer rating
4.4
(417 Reviews)
Rating breakdown 417 reviews
5 Stars
251
4 Stars
121
3 Stars
23
2 Stars
10
1 Star
12
91%of customers recommend this product.
(
366 out of
402)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Steam-cleaning and EvenTemp - Stainless Steel
Customer Rating
4
Happy with purchase
on April 1, 2024
Posted by: TamB
Everything is as it says, heats up really quickly and bakes evenly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Seems ok for the price
on April 2, 2024
Posted by: jgjedm
A pretty basic stove/oven which does what it is meant to do. No bells or whistles, but just paid for a basic stove and oven as we just mostly use the stove top, so did not need all the additional oven features.
The only complaints I have is the bottom drawer is made out of real flimsy material, so can't see it standing up to daily use and can't fit much in it. The first stove we got delivered had to be returned for another as that drawer was bent. So feel it could have been made with a more solid material.
The other complaint is the clock does not hold its time. I have to reset it every few days, as it will be 4 or 5 minutes behind.
The only complaints I have is the bottom drawer is made out of real flimsy material, so can't see it standing up to daily use and can't fit much in it. The first stove we got delivered had to be returned for another as that drawer was bent. So feel it could have been made with a more solid material.
The other complaint is the clock does not hold its time. I have to reset it every few days, as it will be 4 or 5 minutes behind.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 4, 2024
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like. Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new stove
on April 2, 2024
Posted by: Vanyuli
I bought this stove a few weeks ago and I’m very happy with it, is easy to use, super fast go heat and very potent when cooking.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It’s basic
on April 2, 2024
Posted by: Bob the sailor
It is a typical range, nothing to be excited about it. The instructions are missing important features.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 5, 2024
Hi, Bob. Thank you for sharing your feedback. We understand that there are some designs and features that did not meet your expectations, and every possible effort to produce a better product in the future is appreciated. If by any chance you need assistance, please don't hesitate to contact us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible!!
on April 7, 2024
Posted by: Bella1965
Bought two months ago. Oven leaks water that puddles on the floor. Was told that's how it is, nothing they can do!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 8, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our customer to feel unhappy with their investment. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Easy to use and good build quality
on April 9, 2024
Posted by: Zak Amri
All is well and work fine , the only 3 things that I can complain , is:
The Oven fan a bit noisy
The touch button some time don't work when your hand was humid or wet especially the keep warm one.
The oven haven't the option for baking in the top
The Oven fan a bit noisy
The touch button some time don't work when your hand was humid or wet especially the keep warm one.
The oven haven't the option for baking in the top
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Immediately did not work
on April 10, 2024
Posted by: Tfh77
Circuit board required replacement and the oven is brand new. As soon as I turned the oven on there was smoke and a popping noise. A repair person had to be called and will replace the circuit board today, but so far I haven’t had the best experience since I am not able to cook.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, April 11, 2024
We're sorry to hear that you've been experiencing troubles with your range. We would like to let you know that this isn't how we wanted your experience to be. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your range will work as designed. At your convenience, please reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful and Modern
on April 15, 2024
Posted by: jake22
Purchased last month and looks like it always belonged in my kitchen!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca