Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Gas Dryer - White
Customer Rating
3
Went for the best and door latch broke on first
on June 17, 2025
Posted by: Volta
from Spokane, wa
Dryer door latch snapped in tow first wash cycle and could not operate as need to have door closed for it to function. Trying to get assistance was ridiculous.drove to sales, sent me to different location for service claim . Filled out and then waited. Called twice weeks apart , still dryer not operable , then returned to sales agent that,made,it,right taking part from showroom floor.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, June 24, 2025
Hi, Volta. We apologize that you encountered trouble with the door latch and that the service experience you had doesn't sound like what we'd hope for either. While we understand the dryer has since been repaired, if you ever need support with anything, know we're here to help you directly at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
We reviewed all brands of washer/dryer combos and decided on Speed Queen even though it was more expensive. It has been the best appliance we have owned. My clothes, including bedspreads come clean and the drum does not get unbalanced in the spin cycle. Thrilled to have a steam feature in the dryer. The best thing is it is American Made!
couldn't be happier with the purchase, just what i was looking for, gives u the ability to use a full drum of water depending how filthy the garments, smart technology of wash is phenomenal,
We have been using this machine about a month and couldn’t be happier. Clothes come out per the settings you select. Even our most delicate clothes, that we avoided drying in a machine before, come out without shrinking. We see a clear difference in how good the clothes look without ironing. No wrinkles and the clothes just look fresh. The controls and settings are easy to understand and use. I know we paid more for a top of the line machine, but we are getting the reliability and performance that goes with it!
We read reviews about Speed Queen products and are happy to say this is a fine machine. Only wish they had the option for grey/silver, but not a dealbreaker. The classic white is nice. Love all of the settings and adjustments to temp, time, etc. that can be made. Another nice feature is the ease of the lint screen.