Customer reviews from Speed Queen
Speed Queen - DR7 Pet Friendly Sanitizing Gas Dryer - White
Average customer rating
4.6
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
106
4 Stars
13
3 Stars
7
2 Stars
0
1 Star
5
92%of customers recommend this product.
(
107 out of
116)
Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Gas Dryer - White
Customer Rating
5
Best ever
on December 8, 2023
Posted by: Bobby44
from Alabama
This is the only dryer that should be on the market
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Doesn’t dry clothes
on October 19, 2023
Posted by: Jayelle54
from Troy, MI
We have tried using different settings but the load of clothes is never completely dry. We have to then use the timed dry feature to add more time for drying.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 23, 2023
Hi, Jayelle54! That does seem unusual. One easy thing to check is the venting on the machine. If its blocked, crushed, or restricted in any way, this is going to impact the drying times or performance. We’d recommend having the venting cleaned periodically, and also ensure the right venting material is being used. Our dryers should be installed with either semi-rigid or rigid metal venting material. If all of this checks out and the concern continues, please let us know through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Very Happy
on October 10, 2023
Posted by: David 98
from michigan
It is so nice to have a gas dryer again. Very well built
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
I wish I didn't wait so long!
on October 9, 2023
Posted by: speedy12
from warren, MI
My clothes come out so well, no wrinkles. So many options. Love the steam cycle.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very pleased with the product!
on August 6, 2023
Posted by: Leanie
from Rochester, New York
Rated best on the market! I believe this machine will out live me!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Washing machine defective.
on August 6, 2023
Posted by: rusty555
from Torrance, CA
Washing machine has not worked since it was delivered. Called warranty number but it took 8 days for repairman to come to house. He said the motor on drain is defective and he said he needs to order parts to fix machine.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support Representative, August 11, 2023
This is so disheartening to learn, and we can completely understand your frustration in this situation, Rusty555. While this isn't the norm, we're confident the technicains will restore everything to perform as intended! Should you need any help during this repair process, just connect with us through our Customer Support Line at 800-522-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Best decision I’ve ever made!! My local repairman
on July 26, 2023
Posted by: TMac23
from San Carlos, Ca
Very quiet and very efficient. Clothes are so much cleaner!!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Dryer doesn`t work, trouble from the start
on June 21, 2023
Posted by: Very Disappointed
from Pittsburgh
Delivered 5/24. Used one time and noticed issue with the control panel. Selling dealer replaced the control panel on 6/1. Used 2 times and control panel defective again. Repair man scheduled to come out on 6/27. Issue with washer as well. Very disappointed!
No, I would not recommend this to a friend.
Response from Speed QueenBy Marge, Support Specialist , June 22, 2023
We can completely understand the frustration that comes with your new dryer needing service, and we’re sorry for any disappointment this experience has caused. If the initial repair visit wasn’t successful in resolving these concerns, we’d recommend the technician connect with our Technical Support for additional troubleshooting to ensure the root cause is found and taken care of! Should you need anything between now and the next service visit, just let us know through our Customer Support Line at 800-522-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen