I had watch 5 but the sleep tracking had 2 hr gaps. Tried everything on web sites with mo success. Called Samsung and they said I could have it sent in or they have some specials on watch 6. Wanted watch 6 pro (golf edition) but not available. But could give me deal on watch 5 pro and I decided to do it. As for watch 5 pro it doesn't track sleep either...get 1 and 2 hr gaps which result in bad sleep score. Samsung has serious problem with sleep tracking. If you have a fix please let me know.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, May 24, 2024
Greetings D, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch5 Pro. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help resolve what you may be experiencing with your Galaxy Watch5 Pro. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Galaxy Watch 5 pro golf edition certainly has the longest battery running time in golf mode than any other Garmin watch I have had, one round of golf consumes about 20% of battery life. I was skeptical about the golf app functionality but it provides more accurate information than the S60 I used to use, as well better brighter and higher resolution (OLED) screen. Includes free greens contour on courses that provides it. (This is a paid subscription on garmin and other golf watches). Satellite acquisition is faster and more accurate than the garmin watches, because it has capability to acquire four satellite positioning systems (GPS, Galileo, Glonass, and Beidou), rather than two for garmin. Best golf/sport watch in a smart watch with phone calls and receive capability. Can’t beat it.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on April 29, 2024
Posted by: Gutierreze007
[This review was collected as part of a promotion.] I use the watch on a daily basis, GPS works great and extremely accurate on the golf course. Have no complains. However, wish the battery last a little bit longer.
Everything I thought it would be. Now if winter would end so I could get on the course and test out the Golf.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal golf shot tracking and distance info
on February 6, 2024
Posted by: WeekendGolf
[This review was collected as part of a promotion.] I bought this series 5 pro golf watch so I could focus on playing golf and spend less trying to figure out everything else. This watch captures each stroke and position on the course it was taken. This is super helpful when having to play"ready" golf. I can loose track sometimes. The important thing is to get the watch set up before starting your round which means getting there a few minutes earlier, that's hard enough. Highly recommend this watch especially for people who love playing golf but find it challenging to figure out distances as quickly as people you're playing with. The app on the watch pairs well with the app on the phone which are two completely different things in the way they function. The sad part now is there's a Series 6 which is probably nicer, but I don't really need more. Watch also looks great for everyday wear and does everything the other versions of this Samsung watch can do!
Extremely bulky, uncomfortable to sleep with it on. burned my wrist from wearing it. Great battery life
Features
5
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, January 29, 2024
Aloha Al, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch5 Pro. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Take necessary precautions if your skin is hypersensitive or if you have an allergy to any materials found in the Galaxy smart watch. Please also be aware of the following: * Do not bend the strap or band excessively. Doing so may damage your watch. * Do not brace your watch against your body or a table. Note: There may be some discomfort if the watch is worn on sensitive skin or fastened too tightly. For more information, please take a look at, "Properly wear and clean your Samsung smart watch." Please reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra