Customer reviews from embrwave.com
Embr Wave - Wave 2 Thermal Wristband Natural Relief from Hot Flashes, Night Sweats, Menopause Symptoms, Boost Sleep, Manage Anxiety - Black
Average customer rating
4.3 out of 5
4.3
(2,271 Reviews)
Open Ratings Snapshot
Rating breakdown 2,271 reviews
5 Stars
1,373
4 Stars
452
3 Stars
223
2 Stars
113
1 Star
110
94%of customers recommend this product. 
(
905 out of 965
)
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Customer Reviews for Embr Wave - Wave 2 Thermal Wristband Natural Relief from Hot Flashes, Night Sweats, Menopause Symptoms, Boost Sleep, Manage Anxiety - Black
Customer Rating
3 out of 5
3
I am using for hot
on February 3, 2022
Posted by: SALLY S.
from MX
I am using for hot flash relief. It does give me some relief, but I feel the cooking is inconsistent, sometimes it only seems to last for 20-30 seconds.
Response from embrwave.comBy February 4, 2022
Hey Sally! The pattern of cooling waves you feel can vary a bit based on things like the types of sessions you're using, the amount of time you've spent cooling, and your environment. If you think your Wave isn't working as it should, though, please send our team a message at embrlabs.com/contact — we're happy to help out if something has gone wrong (or if you just have questions about using your Embr Wave)!
Written by a customer while visiting embrwave.com
Customer Rating
3 out of 5
3
Eh. Don’t waste your money.
on February 26, 2022
Posted by: Melanie M.
from US
It heats and cools but I only feel it at the unit location on my wrist. This is a localized solution, not a whole body one, especially around the neck and face, which is where I feel hot flashes.
Response from embrwave.comBy March 1, 2022
Melanie, thanks for sharing your thoughts. Some people's bodies respond to Embr Wave super fast and they're able to get that full-body relief right from the get-go; but other people's bodies need a little more time to adjust before the Wave feels fully effective. We've had so many Wavers tell us over the years that they weren't sure if it was working at first, but after a couple of weeks of use, things just started to click for them! If there's anything we can do to help you have a better experience, please send us a message at embrlabs.com/contact!
Written by a customer while visiting embrwave.com
Customer Rating
3 out of 5
3
Embr Wave 2
on March 1, 2022
Posted by: Beverly P.
from US
I have had my wave for 4 days. It has worked to cool me down in two too much heat sessions. I would also like to use it at night. However, when I first went thru the questions I said no to blue tooth. Now I cannot set it up because it can’t use Bluetooth. There is NO WAY to change that! They suggest you make a new account with a different email address. I only have one email. Extremely useless without app!
Response from embrwave.comBy March 1, 2022
So sorry to hear you're having Bluetooth trouble — we know how frustrating that can be! It looks like someone from our team is reaching out already, so please hang tight. In the meantime, you can use your Wave in its default settings using just the buttons on the device: press the dotted button twice to cool or press the blank button twice to warm. You can adjust the temperature any time: press the dotted button to make things cooler or press the blank button to make things warmer. We do want you to be able to use the app, too, so hopefully we'll be able to get this sorted for you soon!
Written by a customer while visiting embrwave.com
Customer Rating
3 out of 5
3
Work in progress
on March 14, 2022
Posted by: Shelley W.
from US
I really want to give this device 5 stars but it seems to have a few glitches to work out, perhaps in the third generation. I prefer cool settings but when I use the buttons on the device, it’s never at max cool. I always have to adjust the temp from the app. Also, the long term cooling setting doesn’t seem to help regulate my body temp overnight. The best results I get are from the hot flash setting only. Also, The long term setting is defaulted To 7 hrs. There’s no way to adjust it for longer.
Response from embrwave.comBy March 15, 2022
Hi Shelley! It sounds like you need to save your session settings and then make sure you’re assigning the saved sessions as your presets. We recommend renaming your saved sessions to make them easier to identify when you go to select your button presets. As an example, if you want a 9-hour All Night session at level 4 cooling, you could rename it “Favorite Sleep.” Then just find “Favorite Sleep” in your Last Used sessions and tap Preset to assign it one of your two buttons. That button will now go right to All Night cooling set for 9 hours at level 4. If you set the other button to Hot Flash cooling, then you can quickly start a Hot Flash Relief session if you wake up at night (and switch right back to All Night cooling when you’re done if you want to). Please feel free to reach out at embrlabs.com/contact if you have questions or want help getting set up!
Written by a customer while visiting embrwave.com
Customer Rating
1 out of 5
1
This did absolutely nothing for
on March 16, 2022
Posted by: Alicia G.
from US
This did absolutely nothing for me. I'm super disappointed. I had high hopes for this as I really struggle with hot flashes. It's not worth the money at all.
Response from embrwave.comBy March 17, 2022
Alicia, we’re always sad when the Wave doesn’t work out for someone; but we know that temperature is extremely personal, and Embr Wave won’t be the right solution for every person out there. Thank you so much for giving it a try! It looks like your return has been received, so you should get your refund notification shortly.
Written by a customer while visiting embrwave.com
Customer Rating
5 out of 5
5
Love the new Wave
on August 20, 2021
Posted by: Charles S.
from US
I love my new Embr Wave. I suffer from severe POTS and other problems. The cooling and heating features help so much when I am having circulation problems or over heat.
Written by a customer while visiting embrwave.com
Customer Rating
4 out of 5
4
Helps for hot flashes
on August 21, 2021
Posted by: Ashley M.
from US
The Embr Wave does a good job of cooling me off. It isn’t 100% but it beats sweating.
Written by a customer while visiting embrwave.com
Customer Rating
4 out of 5
4
Embr 2 vs. Embr 1
on August 21, 2021
Posted by: Nancy S.
from US
I love the size of the Embr 2 over the original, but I liked the amount of “real estate" the original gave me on my skin to heat or cool. However, the original was so large that I wouldn't wear it. So the Embr 2 is by far my choice. I wear it everyday now and enjoy the instant comfort I receive.
Written by a customer while visiting embrwave.com
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