Customer reviews from embrwave.com
Embr Wave - Wave 2 Thermal Wristband Natural Relief from Hot Flashes, Night Sweats, Menopause Symptoms, Boost Sleep, Manage Anxiety - Black
Average customer rating
4.3
(2,271 Reviews)
Rating breakdown 2,271 reviews
5 Stars
1,373
4 Stars
452
3 Stars
223
2 Stars
113
1 Star
110
94%of customers recommend this product.
(
905 out of
965)
Customer Reviews for Embr Wave - Wave 2 Thermal Wristband Natural Relief from Hot Flashes, Night Sweats, Menopause Symptoms, Boost Sleep, Manage Anxiety - Black
Customer Rating
2
Not worth your time.
on October 5, 2021
Posted by: Benjamin S.
from US
Way too expensive to be of any value, gets scratched easily when it's meant to be on the bottom of your wrist. The hot is too hot, even on its lowest setting. It's a stinging kind of hot, not a glove type of warm. The only good thing is that the cold setting is pretty good sometimes. I'm trying to get a refund but they refuse to continue the process even though I've sent it back off.
Response from embrwave.comBy October 6, 2021
Hey Benjamin, we're really sorry to hear the Wave wasn't what you were hoping for! We couldn't find any message from you about your return, but since we do see it was delivered recently, we can expedite the refund for you now. Thank you for trying the Wave!
Written by a customer while visiting embrwave.com
Customer Rating
4
Overall I really like my
on November 2, 2021
Posted by: Julia B.
from US
Overall I really like my Embr Wave 2. A few things, for some reason it always disconnects from the app. It connects again quickly, but it happens constantly which is annoying. Other issue is that Track and Learn features are not available and when I asked was told don’t know when they’ll be online. That’s a little disappointing.
Response from embrwave.comBy November 17, 2021
Hi Julia! We're glad to hear that you're liking your Wave so far and greatly appreciate the feedback about the constant re-connecting! Check out the newest app version in the app store to give Track and Learn a try.
Written by a customer while visiting embrwave.com
Customer Rating
4
Lukewarm impression, but satisfied with purchase
on November 17, 2021
Posted by: Deanne O.
from KR
The cooling feature works adequately…I would prefer the waves to be closer together when using for hot flash relief, but it works. The overnight feature worked well and I did not have any hot flashes that woke me up on the nights I set the 7 hour cooling cycle. I do not care much for the warming feature; it irritates my skin somewhat. I’ve found if I have any lotion or moisturizer on my arm, or if I sweat, I break out in a rash directly under the Embr Wave after any prolonged wear of more than a crew hours. It clears up within an hour or so but is rather itchy at first. I also wish the magnetic band had a more secure closure as it flung off my arm by simply putting a backpack on. Overall I think I’m satisfied with my purchase for myself, and would recommend to friends with the caveats I listed above.
Response from embrwave.comBy November 17, 2021
Hey Deana, thanks for sharing your feedback! Rashes (or contact dermatitis) can happen when moisture gets trapped under any kind of strap or band worn on the skin, so we recommend using the Wave on clean, dry skin if you’ve had issues with irritation in the past (maybe give your wrist a quick wipe with a tissue if you’ve just applied lotion or have been sweating). And if you’re still having issues with your clasp’s magnet, please get in touch at embrlabs.com/contact so we can help!
Written by a customer while visiting embrwave.com
Customer Rating
3
I wish the Wave 2 was more durable
on December 1, 2021
Posted by: Maria B.
from US
I still love my Wave 2 for how it helps me manage my hot flashes, and I just told 3 people about it today for that reason. However, it is much easier for the Wave 2 to fall off of your arm, and the back of mine has already cracked and a chip has fallen out after wearing it for just 3 months. Something this expensive should be more durable.
Response from embrwave.comBy December 15, 2021
Hi Maria -- Thanks for your feedback! We're sorry to hear about the damage to your first Wave but it looks like we've been able to get you a replacement! Happy Waving!
Written by a customer while visiting embrwave.com
Customer Rating
4
Good device, poor app
on December 7, 2021
Posted by: Elizabeth B.
from US
I like the fact that it can cool at the touch of a button. The app worked once to get it set up, but I can no longer track my usage. I guess that is fine, it does what I need it to do.
Response from embrwave.comBy December 14, 2021
Elizabeth, glad to hear the cooling is working well for you! Track & Learn features are live in the app, but if you might need to get the update from the App Store/Google Play if you don’t have your phone set to auto-update. You can find more info about Track & Learn at support.embrlabs.com, or send us a message at embrlabs.com/contact if you need help from our team!
Written by a customer while visiting embrwave.com
Customer Rating
3
Still deciding
on December 11, 2021
Posted by: Carolyn V.
from US
Interesting technology. I feel like I’m still getting used to it and deciding if it is helping. I mainly bought it for cooling. It is somewhat helpful, but I find myself having the phenomenon that sometimes my mind interprets something cold as hot so it has the opposite effect. I’m not usually a rose gold person, but I like the color. It is nice to be able to control the device from either my wrist or the app. I like the different programs available on the app.
Response from embrwave.comBy December 14, 2021
Thanks for the review, Carolyn! While some people take to the Wave like ducks to water, we’ve definitely heard from others who say it took them a couple of weeks to get used to what they were feeling before things really *clicked*! So you’re not alone there, and our team is happy to help by email or phone if you need us—just hit that Contact Us button at the bottom of the page or visit embrlabs.com/contact to get in touch :-)
Written by a customer while visiting embrwave.com
Customer Rating
4
The hot flashes and night
on January 6, 2022
Posted by: Stacy S.
from US
The hot flashes and night sweats are more manageable with the Embr Wave 2. Initially, I doubted the benefit of the Wave but after wearing it for a few weeks I noticed improvement. I considered returning the Wave due to the cost but within a day or 2 of not wearing Wave I decided to keep the Wave.
Response from embrwave.comBy January 6, 2022
We like to say that feeling is believing! We're so glad to hear you found the Wave to be worth keeping around!
Written by a customer while visiting embrwave.com
Customer Rating
3
Why can't I set an
on January 18, 2022
Posted by: Carlos H.
from US
Why can't I set an overnight program like before ?
Response from embrwave.comBy January 21, 2022
Hey Carlos! You can still access All Night sessions through the Embr Wave 2 app. Just tap on Sleep under Explore Sessions and select All Night - Cool or All Night - Warm. You now have options for 7, 8, or 9 hours!
Written by a customer while visiting embrwave.com