Customer reviews from lg.com
LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and TurboWash 360 - Noble Steel
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
2
Customer Reviews for LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and TurboWash 360 - Noble Steel
Customer Rating
2
Horrible product. Don't waste your money
on October 25, 2025
Posted by: uuunnnnhappy
I purchased this in June 2024. At first it was fine. But then about 1 year later the washer start button started randomly defaulting to delay start. The problem is there are no knobs to turn-just buttons like a smart phone. For the past month every time i try to start it defaults to delay start. But there's not a way to set the time. I turn it off and on and try to start it over and over and over. It will not start. For the past month I have been forced to do my laundry by hand in the bathtub. I can't wash sheets or towels this way. There is no way to contact LG for help. This was a huge rip off. DO NOT BUY
Quality
2
Features
2
Value
1
Response from lg.comBy LG, October 27, 2025
Hello. Thank you for sharing your experience with your LG Dryer. We understand how important it is for your washer to operate reliably and intuitively, especially when it comes to essential functions like the start button and delay start settings. Your feedback about the touch controls and usability is valuable. For guidance on resolving start cycle issues and managing delay start settings, you can visit our support page here: https://www.lg.com/us/support/help-library/control-panel-overview-and-troubleshooting-CT10000010-20150737965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this start cycle issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
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