Customer reviews from kitchenaid.com
Water Filter for Select KitchenAid Refrigerators - White
Average customer rating
4.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
104
4 Stars
16
3 Stars
7
2 Stars
1
1 Star
5
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Water Filter for Select KitchenAid Refrigerators - White
Customer Rating
1
Poor quality water filter
on September 6, 2023
Posted by: mayango
from Foster City, CA
These water filters are poor quality. I've purchased these a few times and they normally last about a month and they should last 6 months. The first filter I installed in May 2023 and got me to mid June 2023. I replaced with the second one and it got me to August. My fridge also shows 80% life left. These are super expensive and should have good water flow even after a couple of months. Our household did not use 200 gallons in a month and a half.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 13, 2023
Hi mayango, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 390500.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Barely works after a month
on September 7, 2023
Posted by: Karen K2
from New York, NY
I've used 4 of these filters in less than a year, and they work great for about a week and then they slow and slow and then are maddeningly slow once a month goes by. There's no way these last for more than 2 months max and then I have to replace them. Super disappointing, cannot recommend this, and I'm researching other pitcher filter products to use instead of these. Way too expensive for terrible performance.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us, Karen K2. We apologize for the concerns that you are experiencing with your Water Filter and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6426P4lQm or Direct Message on Instagram http://spr.ly/6427P4lQW . When responding please include your contact information and reference Case # 391068.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Flushing after installation very inconvenient
on March 3, 2024
Posted by: Markusparkus
after installing but before using this filter for human consumption KitchenAid states that you should flush through 4 gallons of water. The water from the filter during this flush is milky. I don't know what causes the milkiness, and neither does customer support, but it forms a slight slime. Not only is this very inconvenient, but my personal experience over several years is that a 4 gallon flush is the minimum. Sometimes I have to flush 8 gallons+ to rid the water of the milkiness. And you have to pause between flushing times.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2024
Hi Markusparkus, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 495643.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointed!
on September 28, 2023
Posted by: j.a.joc
I just got off the phone with customer service re: my new Kitchenaid Stainless steal French door fridge and issues with the filter. I have only had my fridge for 4 months and have already replace the original filter and now after just a month my water trickles out of the dispenser. I called and spoke to customer services and that really was no help so I thought I'd check out figures online on their website. As I am reading the reviews re: this filter I am disheartened that this seems to be an issue that is common to this filter/fridge.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 2, 2023
Hi j.a.joc, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 403580.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Slowed water flow
on February 8, 2023
Posted by: Disappointed202320232023
My water flow slowed significantly after installing the filter. Have tried 2 different filters and the result was the same.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 13, 2023
Hi Disappointed202320232023, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid, or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 256718.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works Great!
on May 5, 2023
Posted by: JaeDub
from Raleigh, NC
We’re on our 3rd filter and each one has worked great! The water flow only seems to slow slightly when the filter is getting full and it’s near the time to change. Once we change the filter, the flow is strong again. We’re totally happy with this filter.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy install
on July 18, 2024
Posted by: cynthiag206
[This review was collected as part of a promotion.] Installation process was simple. It works great in providing a fresh taste to the water and ice. It's compatible with LG fridges also. It's durable and last a good while.
Written by a customer while visiting influenster.com
Customer Rating
5
HighlyRecommend
on July 18, 2024
Posted by: lifeofmeganann
[This review was collected as part of a promotion.] Installation was super quick and easy. Compatibility and filtration are amazing. Super clean tasting water and they are very durable. I would definitely recommend.
Written by a customer while visiting influenster.com