Customer reviews from kitchenaid.com
Water Filter for Select KitchenAid Refrigerators - White
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
49
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
9
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for Water Filter for Select KitchenAid Refrigerators - White
Customer Rating
1
Don't work in refrigerator ANYMORE
on September 19, 2023
Posted by: Hamptel
from Los Angeles, CA
I have bought 4 BRAND NEW filters since my last one went out and NONE OF THEM HAVE WORKED! Is this your way of making people so angry that WE NEVER buy KitchenAid Appliances again?!!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 21, 2023
Hi Hamptel, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 398081.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Multiple defective filters
on February 18, 2023
Posted by: BWDurr
from Utah
The fist two filters seem to work fine. I’m sure they’re the ones that came with the refrigerator. These replacements have been nothing but a wast of money. One kept popping out and wouldn’t stay in the filter holder. Others have only lasted a few weeks with the water not dispensing water until the filter is changed. Either they are defective or Kitchenaide has created a product that needs to be repurchased constantly at shorter intervals.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 21, 2023
Hi BWDurr, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 263557.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No water dispensing
on February 21, 2023
Posted by: BrianCLT
from Charlotte, NC
Installed the new filter but now no water will be dispensed. Reading these other reviews and thinking we received a defective filet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 22, 2023
Hi BrianCLT, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 265538.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
ridiculous!
on January 6, 2024
Posted by: Ghugg
the water filters only last 3-4 months. Why are they so expensive and why do they need to be replaced so often? I noticed other people have the same problem, and when I do install a new one, the fridge will spit it out often. My current filter was purchased in September and now it's barely dispensing water. I am disappointed because we are very loyal KitchenAid customers, our 3 year old house has all KitchenAid appliances along with whirlpool washer and dryer.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 17, 2024
Hi GHugg, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 462037.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Brand new refrigerator filter does not stay in.
on June 10, 2023
Posted by: Kelaskov
from Portland maine
I’ve had the refrigerator less than a month and this filter won’t stay in. Seems cheap. I bought a brand new kitchen aid refrigerator, but also a lot of other KitchenAid appliances, I hope the others don’t end up like this. Either want some new filters or a new refrigerator. Don’t have time for this.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 12, 2023
Hi Kelaskov, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 342347.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Awful product - KitchenAid should be ashamed
on September 9, 2023
Posted by: KitchenAidisaripoff
from Ellicott City, MD
These filters are expensive, they also don’t last and impact your ability to get water out of your refrigerator. They don’t last more than a few weeks. Honestly, if you think it is anything other than KitchenAid designing a product for the sole reason of milking you for every penny they can, you are naive. Crap product, crap company, crap appliances. Don’t buy them…
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Water filter and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424P4SQq or Direct Message on Instagram http://spr.ly/6426P4SQs . When responding please include your contact information and reference Case # 392261.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poorly designed
on January 12, 2024
Posted by: Anonymous
from Indianapolis
I wish I would have seen these filter reviews before buying my Kitchenaid. My filter also won’t fit in the slot « made » for it. Lid won’t close so the water filters. I have to duck tape it down to dispense filter water.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 18, 2024
Hi JennLong, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 466002.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Send me a BYPASS PLUG
on June 2, 2024
Posted by: BBBFridges
from Utah
I just want a BYPASS or filter housing plug! My water filter housing leaks when a filter is not present. I have RO water feeding the fridge. I have added a permeate pump to no avail. Kitchenaid's does not offer a plug for late models? Why?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 3, 2024
Hi, thanks for your feedback. Let us help. Please reach out to us directly at 1-800-442-9991, via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case# 545398.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com