Customer reviews from frigidaire.com
Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(1,829 Reviews)
Rating breakdown 1,829 reviews
5 Stars
1,521
4 Stars
266
3 Stars
23
2 Stars
9
1 Star
10
Customer Reviews for Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
1
Oven quits right before Christmas.
on December 19, 2024
Posted by: Duped Again
I am sitting here feeling the tears starting to run down my face. A few days before Christmas and my 1 year 2 month old oven is not working. Error 45. Why are things made so poorly?
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 20, 2024
We are truly sorry to hear about your frustration and the issues you’re experiencing with your oven, especially during the holiday season. We understand how disappointing and stressful this must be, and we sincerely apologize for the inconvenience caused. While we couldn’t locate any previous contacts regarding this issue, we want to ensure that your oven is functioning as it should. If you need any further assistance, please don’t hesitate to reach out to our customer care team. You can connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432. Our team is available Monday-Friday from 8:30 am to 8:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST. Thank you for bringing this to our attention, and we are here to help in any way we can. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on December 22, 2024
Posted by: TrainGuy
[This review was collected as part of a promotion.] Awesome range looking forward to learning and using all the features. Install straight forward. Removed granite over hanging side and added stainless panels. Looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylist workhorse of a Range
on December 24, 2024
Posted by: Ldame001
[This review was collected as part of a promotion.] Perfect size, large oven, digital touchscreen display, and a built in air fryer?!! What more could you want in a gas range?! This thing is a beast! And did I mention that it comes with a griddle that you can interchange with the center grate for cooking bacon, burgers, hash browns, or whatever else. Cooking with gas has never been easier and you cannot go wrong with the Frigidaire brand! Easy to plan around and incorporate into any kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful microwave-oven combo
on December 26, 2024
Posted by: Mon1965
[This review was collected as part of a promotion.] Our previous microwave-oven combo (different brand) gave out on the microwave in 2021. At the time there were some major supply chain shortages so we bought a countertop microwave. Fast forward to pre-thanksgiving 2024 when I saw the Frigidaire appliance and decided to pull the trigger…it is perfect. The microwave heats extremely well and fast. The oven is super quiet and heats evenly and also cools quickly after it is done. I love the different functions that allow you to set a timer and then shut off the oven automatically. Overall a great purchase and I am sure it will be well used and appreciated!! Good bye to the counter top microwave, too!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
I hate this oven
on December 26, 2024
Posted by: Anonymous
I hate this oven. If you care about temperature consistency do not buy this oven. But it is usually 15 to 20° off or more. Seriously for the cost it is absolutely 100% not worth it. Do yourself a favor and go with a different brand.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, December 30, 2024
Hi, our valued customer! Thank you for stopping by and for providing us with a review. We truly appreciate your honest feedback, as it can help with future products to come. Please accept our sincerest apologies for any inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
We take great satisfaction in meeting your high standards for quality, and for any help needed with your gas range, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
We take great satisfaction in meeting your high standards for quality, and for any help needed with your gas range, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice slightly complicated range
on December 28, 2024
Posted by: Rsida
[This review was collected as part of a promotion.] We are still trying to learn how to properly use this range but so far we love it. All gas is great but very different from an electric oven combo range we had before.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 29, 2024
Posted by: Beez247
[This review was collected as part of a promotion.] Amazing!!! Still only a couple weeks in and my husband and I are so happy we made the purchase! Everything for Christmas dinner came out perfectly timed due to how evenly everything cooked!!! Also my favorite surprise feature was when ovan/stove are not in use you are able to lock everything, preventing our littles from opening door, bumping nozzles or accessing the touch screen. HuGE safety bonus!! Love it so far
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas version
on December 29, 2024
Posted by: MattJ1
[This review was collected as part of a promotion.] This range is great! I love the extra fifth burner flattop. It gives you the extra space when prepping a meal for a larger group. Upgraded from a glass top range and never looked back.
Written by a customer while visiting frigidaire.com