Customer reviews from frigidaire.com
Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(1,828 Reviews)
Rating breakdown 1,828 reviews
5 Stars
1,520
4 Stars
266
3 Stars
23
2 Stars
9
1 Star
10
Customer Reviews for Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
5
FRIGIDAIRE GAS RANGE
on December 17, 2024
Posted by: 0531JR
[This review was collected as part of a promotion.] We purchased our new Frigidaire gas range from our local dealer and have used almost all of the features: convection cooking, air frying, and conventional baking. Every function was easy to learn with user friendly menu options.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on December 17, 2024
Posted by: BKNY2ATL
[This review was collected as part of a promotion.] I love my new appliance, it's making me cook a lot more!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frig
on December 17, 2024
Posted by: Tnp66
[This review was collected as part of a promotion.] Pretty good so far. Only one service call so far.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, December 18, 2024
Hi, our valued customer! Thank you for taking the time to provide us with a review. It’s great to hear that your experience with our brand has been mostly positive! A single service call for a gas range after some time of use is definitely a better outcome than multiple repairs. Please know that we strive to produce quality products, and your feedback does not go unnoticed.
It’s always helpful when consumers share their experiences, both positive and negative, as it helps others make informed decisions. We will work hard to improve your future exposure to our products and services so you can provide us with a possibility of a higher star rating next time.
We take great satisfaction in meeting your high standards for quality, and for any help needed or assistance with your unit, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
It’s always helpful when consumers share their experiences, both positive and negative, as it helps others make informed decisions. We will work hard to improve your future exposure to our products and services so you can provide us with a possibility of a higher star rating next time.
We take great satisfaction in meeting your high standards for quality, and for any help needed or assistance with your unit, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome stove!
on December 17, 2024
Posted by: WillamdBia
[This review was collected as part of a promotion.] This is by far the best stove I have ever had. Warms quickly and cooks evenly. So many different cooking options that I have not even had a chance to use them all. If you are in the market for an oven then buy this one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Meets expectations
on December 17, 2024
Posted by: Will1234567
[This review was collected as part of a promotion.] Good range. Strong consistent burners. Great oven modes/functionality. Only thing to complain about is the touch screen clicking when you clean it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wrong Oven Racks
on December 17, 2024
Posted by: Chris 12345
[This review was collected as part of a promotion.] The oven racks in the Gallery Oven are not the ones that appear in the video nor in the photos of the website
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, December 18, 2024
Hi, our valued customer! Thank you for taking the time to provide us with a review and for bringing this to our attention. It’s disappointing when the product you receive doesn't match what was shown in the marketing materials, especially for something as important as the oven racks.
There's a possibility that the color of the appliance and/or accessory parts may appear slightly different in person due to lighting enhancements or editing in the website advertisement. Marketing photos, especially for appliances, often use professional lighting, photo editing, and sometimes even digital enhancement to make the product look more appealing. These techniques can make colors look more vibrant or different than they appear in everyday lighting conditions.
However, if the color difference is subtle but noticeable enough to affect your expectations, kindly prepare to document the discrepancy. Please anticipate and be on the lookout for the email I sent you. For any other assistance needed, feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
There's a possibility that the color of the appliance and/or accessory parts may appear slightly different in person due to lighting enhancements or editing in the website advertisement. Marketing photos, especially for appliances, often use professional lighting, photo editing, and sometimes even digital enhancement to make the product look more appealing. These techniques can make colors look more vibrant or different than they appear in everyday lighting conditions.
However, if the color difference is subtle but noticeable enough to affect your expectations, kindly prepare to document the discrepancy. Please anticipate and be on the lookout for the email I sent you. For any other assistance needed, feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek
on December 17, 2024
Posted by: personwhoboughtthis
[This review was collected as part of a promotion.] Really like the look of the appliance. Works great. No complaints so far
Written by a customer while visiting frigidaire.com
Customer Rating
4
A little different
on December 18, 2024
Posted by: PaulCant
[This review was collected as part of a promotion.] Thew burners are offset towards the center of t he stove instead of the middle of the grate. And while I like the idea of a backlighted dial so that you can easily see that the burner is on, the light is bright enough that it is difficult to see the numbers on the dial past the glare.
Written by a customer while visiting frigidaire.com