Customer reviews from frigidaire.com
Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,676
4 Stars
298
3 Stars
26
2 Stars
9
1 Star
11
Customer Reviews for Frigidaire - Gallery 6.1 Cu. Ft. Slide-In Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
5
on October 12, 2024
Posted by: Kmet
[This review was collected as part of a promotion.] So many amazing features, I’m excited to try each one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on October 12, 2024
Posted by: DCcooking
[This review was collected as part of a promotion.] So far it has been everything we needed in a new range. Preheats quickly. Multiple settings allows different types of cooking. Large cooking space!
Written by a customer while visiting frigidaire.com
Customer Rating
5
30” Gas Slide-In
on October 12, 2024
Posted by: SusannaAMC
[This review was collected as part of a promotion.] The front control gas range is very appealing to the eye. Alot of practical cooking options available and settings are easy to manage. I really like having the front controls and the display is really easy to read.
I definitely recommend this particular model.
I definitely recommend this particular model.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful change
on October 11, 2024
Posted by: Swimref
[This review was collected as part of a promotion.] We are remodeling our kitchen. And purchased the Frigidaire drop-in range. From our slide in one. This range works great. The difference from the one we had is like night and day. Heats faster and we just love the other features this oven has. Great choice. Looking forward to using this range to its fullest when kitchen remodel is completed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Oven.
on October 10, 2024
Posted by: salkook
[This review was collected as part of a promotion.] My new oven not only looks great but has a very east to use oven touch screen control panel. My last oven was just a basic model so having all of the different bake types has been a game changer. My food has never been better.
Written by a customer while visiting frigidaire.com
Customer Rating
4
frigidaire
on October 7, 2024
Posted by: nessa68
[This review was collected as part of a promotion.] Still learning how to use all the extras on this stove. So far I love it the top came a little damaged waiting for a replacement but it is taking a long time. Also the burners go out when turmed all the way to low not sure why.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It So Far
on October 7, 2024
Posted by: TD93
[This review was collected as part of a promotion.] So far, we love the stove. The oven preheats in no time, the burners are great & provide good & even heat. We haven't tried all the oven features yet but are looking forward to using them once the Holidays come. So far we're very pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great features, but safety concerns
on October 7, 2024
Posted by: schoonerbumb
[This review was collected as part of a promotion.] We generally love our new range. It looks beautiful, the oven is big and brightly lit. I like the light feature on the handles to see when a burner is on and Love all the options available (cook styles, griddle, etc).
With all those pro's there are some significant design flaws in it. First, the griddle for the middle burner seems like a great feature, however when we tried to make pancakes on it, figured out that due to the placement of the middle burner, only the middle of the griddle gets hot enough to cook anything. Despite following the instructions for preheat, when we tried to cook 3 pancakes on it, the pancake on the middle was done and the one on the front edge was raw.
With all those pro's there are some significant design flaws in it. First, the griddle for the middle burner seems like a great feature, however when we tried to make pancakes on it, figured out that due to the placement of the middle burner, only the middle of the griddle gets hot enough to cook anything. Despite following the instructions for preheat, when we tried to cook 3 pancakes on it, the pancake on the middle was done and the one on the front edge was raw.
The second concern, more seriously is the temperature of the oven. When I have the front burners on, the surface of the range gets dangerously hot. The plate behind the nobs got up to 97 degrees while I was cooking applesauce (verses the temperature of the adjacent cabinet at 75 degrees). I burned myself by touching the plate behind the nobs, and so did my 6-year old daughter. We did not consider this surface would be dangerously hot (it was not on the oven they hauled away). The side panel of the oven also gets this same temperature. I hope the designers would have integrated some sort of thermal break between the range and the front panel of the oven. I'm concerned about this as we get into the holidays and my range will most likely be on for extended periods as we prep the meals.
There is of course no way to know about the heat prior to purchasing, but it would make me reconsider purchasing another range by this company prior to 'feeling' it in action. I would expect more from what I considered a high end range.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 8, 2024
Hello, schoonerbumb. Thank you for sharing your experience with your new range, and we appreciate your thoughtful feedback. We're glad to hear that you're enjoying many of the features, such as the oven size, lighting, and the handle indicator lights. It’s wonderful that the variety of cooking options and the overall look of the range have been positives for you.
We also sincerely regret the issues you've encountered, particularly with the griddle heat distribution and the temperature of the range surface. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. We want all cooking features to perform efficiently, and we understand your frustration with this particular aspect.
Your concern about the surface temperature near the burners is especially important to us. Safety is our top priority, and we're sorry to hear that both you and your daughter were burned. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
We also sincerely regret the issues you've encountered, particularly with the griddle heat distribution and the temperature of the range surface. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. We want all cooking features to perform efficiently, and we understand your frustration with this particular aspect.
Your concern about the surface temperature near the burners is especially important to us. Safety is our top priority, and we're sorry to hear that both you and your daughter were burned. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com