Customer reviews from frigidaire.com
Frigidaire - Gallery 6.1 Cu. Ft. Freestanding Gas Total Convection Range with No Preheat and Air Fry - Black
Average customer rating
4.8
(1,446 Reviews)
Rating breakdown 1,446 reviews
5 Stars
1,196
4 Stars
217
3 Stars
15
2 Stars
9
1 Star
9
Customer Reviews for Frigidaire - Gallery 6.1 Cu. Ft. Freestanding Gas Total Convection Range with No Preheat and Air Fry - Black
Customer Rating
5
Wonderful performance
on September 14, 2024
Posted by: Steve in Porterville
[This review was collected as part of a promotion.] The stove looks and performs as advertised. Particularly like the electronic controls and the knobs that are lit when on for safety.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Range/oven
on September 14, 2024
Posted by: Jj5677
[This review was collected as part of a promotion.] I love this appliance so much! I have been having so much fun cooking again. I had literally given up hope. Tha
nk you so much!
nk you so much!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic upgrade for my kitchen
on September 26, 2024
Posted by: CeciliaHA
[This review was collected as part of a promotion.] For 23years in my home kitchen I used an electric glass-top stove from a competitor brand. It was a dependable, no-frills appliance. I was grateful for its longevity. When the glass-top stove cracked beyond repair, I decided to get a new stove. Enter Frigidaire. After researching, I found that this gas range was the direction I wanted to go. Honestly, the front control gas range is beyond my expectations. Not only is it beautiful to see in my kitchen, it offers 15 ways to cook. What?! I love being able to switch from conventional to convection baking. And I love the griddle section on the stovetop. But the main reason I love this gem is the lighted front controls. You see I am a 55 yr old Mom and wife that needs a little extra room in front on the stovetop without interference from the knobs/front controls and this model does that. I love where the control panel is located so that I can reach the pots in the back row without messing with the front knobs. So, thank you designers. You did an amazing job on this model!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New oven is great!
on October 3, 2024
Posted by: Sizzle463
[This review was collected as part of a promotion.] The new oven looks great in our kitchen, the burners are in excellent places and produce a really strong flame. We really like this new oven and we changed it over to propane which was simple enough.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great features, but safety concerns
on October 7, 2024
Posted by: schoonerbumb
[This review was collected as part of a promotion.] We generally love our new range. It looks beautiful, the oven is big and brightly lit. I like the light feature on the handles to see when a burner is on and Love all the options available (cook styles, griddle, etc).
With all those pro's there are some significant design flaws in it. First, the griddle for the middle burner seems like a great feature, however when we tried to make pancakes on it, figured out that due to the placement of the middle burner, only the middle of the griddle gets hot enough to cook anything. Despite following the instructions for preheat, when we tried to cook 3 pancakes on it, the pancake on the middle was done and the one on the front edge was raw.
With all those pro's there are some significant design flaws in it. First, the griddle for the middle burner seems like a great feature, however when we tried to make pancakes on it, figured out that due to the placement of the middle burner, only the middle of the griddle gets hot enough to cook anything. Despite following the instructions for preheat, when we tried to cook 3 pancakes on it, the pancake on the middle was done and the one on the front edge was raw.
The second concern, more seriously is the temperature of the oven. When I have the front burners on, the surface of the range gets dangerously hot. The plate behind the nobs got up to 97 degrees while I was cooking applesauce (verses the temperature of the adjacent cabinet at 75 degrees). I burned myself by touching the plate behind the nobs, and so did my 6-year old daughter. We did not consider this surface would be dangerously hot (it was not on the oven they hauled away). The side panel of the oven also gets this same temperature. I hope the designers would have integrated some sort of thermal break between the range and the front panel of the oven. I'm concerned about this as we get into the holidays and my range will most likely be on for extended periods as we prep the meals.
There is of course no way to know about the heat prior to purchasing, but it would make me reconsider purchasing another range by this company prior to 'feeling' it in action. I would expect more from what I considered a high end range.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 8, 2024
Hello, schoonerbumb. Thank you for sharing your experience with your new range, and we appreciate your thoughtful feedback. We're glad to hear that you're enjoying many of the features, such as the oven size, lighting, and the handle indicator lights. It’s wonderful that the variety of cooking options and the overall look of the range have been positives for you.
We also sincerely regret the issues you've encountered, particularly with the griddle heat distribution and the temperature of the range surface. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. We want all cooking features to perform efficiently, and we understand your frustration with this particular aspect.
Your concern about the surface temperature near the burners is especially important to us. Safety is our top priority, and we're sorry to hear that both you and your daughter were burned. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
We also sincerely regret the issues you've encountered, particularly with the griddle heat distribution and the temperature of the range surface. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. We want all cooking features to perform efficiently, and we understand your frustration with this particular aspect.
Your concern about the surface temperature near the burners is especially important to us. Safety is our top priority, and we're sorry to hear that both you and your daughter were burned. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 13, 2024
Posted by: Shea6
[This review was collected as part of a promotion.] 30 inch gas range 5 sealed burner cook top this stove works great 5 burners work perfectly
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive Range - Good Value
on October 17, 2024
Posted by: Penny Baker
[This review was collected as part of a promotion.] Very happy with our new range. It looks modern and impressive in our center island - like a professional stove with a much more affordable price. The x-large oven space with clear glass door and bright lights is the best for keeping an eye on homemade sourdough pizza and bread!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range overall, a few minor issues
on October 22, 2024
Posted by: mostly harmless
[This review was collected as part of a promotion.] This is the nicest range I've ever owned, I have a few minor issues with it but nothing major. I haven't had it long, but I've been using it daily, mostly convection bake and the burners. I got it at the end of summer, so have used it for canning, and the high-power burner was very useful for that. The bread-proofing mode and steam bake have been great for making bread. Dehydrate mode dried out some basil leaves nicely.
Most of the issues I have are with the touchscreen, it takes multiple tries for a button-press to register, and it's not just me, my husband has the same issue and touchscreens usually like him. Navigation is a bit counterintuitive -- why is bread-proof and dehydrate under slow-cook? Also, the clock disappears when you have the oven on, which is a bit annoying.
Most of the issues I have are with the touchscreen, it takes multiple tries for a button-press to register, and it's not just me, my husband has the same issue and touchscreens usually like him. Navigation is a bit counterintuitive -- why is bread-proof and dehydrate under slow-cook? Also, the clock disappears when you have the oven on, which is a bit annoying.
Written by a customer while visiting frigidaire.com