Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: LWF 52
Verified Purchase:Yes
[This review was collected as part of a promotion.] i did a lot of research and selected our TV. Best one I have chosen
Written by a customer while visiting lg.com
Posted by: Gator41264
Verified Purchase:Yes
[This review was collected as part of a promotion.] This television is absolutely wonderful. The picture is spectacular with vibrant colors and perfect clarity. Have made several subtle adjustments and tuned the picture to perfection. The only weakness I seem to notice is with the sound. The television sound appears to be seriously lacking in bass which I have corrected with a surround sound system. Would definitely buy again !!
Written by a customer while visiting lg.com
Posted by: lkglakeboy
from Macon, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This rating has more to do with packaging quality control then it does with the actual satisfaction of the TV. I purchased a brand new factory sealed unit from a not so local retailer just before the Super Bowl. I drove 150 miles round-trip to pick up this unit. Imagine my disappointment when I opened the sealed box to discover there was no remote, there was also no stand, and there was no protective film on the TV screen. Without a stand, I was unable to watch the Super Bowl on my brand new TV. The local retailer offered to deliver a new unit, but only after the Super Bowl.
I think the actual TV Picture and its ease of use is a pretty solid four star. I had no trouble hooking it up to my DSL based Internet and getting it set up. I have yet to figure out how to turn on close caption for the LG content, especially the movies. The close caption icon is gray out, so maybe it’s just not available.
I think the actual TV Picture and its ease of use is a pretty solid four star. I had no trouble hooking it up to my DSL based Internet and getting it set up. I have yet to figure out how to turn on close caption for the LG content, especially the movies. The close caption icon is gray out, so maybe it’s just not available.
Response from lg.comBy LG, June 11, 2024
Hi there. Thank you for sharing your experience with the [OLED55C3PUA] TV. We understand your disappointment with the packaging issues you encountered, such as the missing remote, stand, and protective film. This is unacceptable for a brand-new, factory-sealed unit, especially considering the effort you went through to obtain it.
We understand how frustrating such an experience can be, especially when anticipating using a new premium TV for a special event like the Super Bowl. Your patience is appreciated as we work diligently to make this right and prevent similar incidents from occurring in the future.
Please send us a private message at @LGUSSupport on social media with details like the retailer information, purchase date, and any photos or documentation of the missing items. Our team will thoroughly investigate this matter and ensure you receive the proper resolution, whether it involves a replacement unit, missing accessories, or other appropriate compensation. -Charles
We understand how frustrating such an experience can be, especially when anticipating using a new premium TV for a special event like the Super Bowl. Your patience is appreciated as we work diligently to make this right and prevent similar incidents from occurring in the future.
Please send us a private message at @LGUSSupport on social media with details like the retailer information, purchase date, and any photos or documentation of the missing items. Our team will thoroughly investigate this matter and ensure you receive the proper resolution, whether it involves a replacement unit, missing accessories, or other appropriate compensation. -Charles
Written by a customer while visiting lg.com
Posted by: Ajimbob
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our 65-inch OLED about 2 weeks ago. The setup was fairly easy, which is more on us as we are generally not good with anything tec related. The picture is so very crisp and clear. Sound was surprisingly good compared to our old TV which needed a sound bar.
We’re very pleased with our purchase.
We’re very pleased with our purchase.
Written by a customer while visiting lg.com
Posted by: BobR0721
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV a few weeks ago and am very impressed with the picture quality. Compared to other brands, the software interface and clarity of the picture in unrivaled. However, I do recommend pairing this with a soundbar to get the best experience. I am very happy with this purchase and would highly recommend.
Design
5
Written by a customer while visiting lg.com
Posted by: wtmay123
from Irving TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome picture and better price than competitors!
Written by a customer while visiting lg.com
Posted by: OLED48C3PAU
from La Mesa, California
Verified Purchase:Yes
Unable to stream Hulu. Keep getting kicked off and receive a Hulu error code P-Dev 302 error. Had to install Roku to be able to stream the same content I used to stream on 15 year old LG TV and Roku.
Written by a customer while visiting lg.com
Posted by: Grah85
from Rogers AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old TV failed in Feb so needed a new one quickly after researching on line and after visiting 2 stores I chose the 55" LG TV same size as my old one. The improvement in picture quality is amazing especially when watching soccer games. There are quite a few features that I have not yet had time to use but I am impressed with the layout and the remote
Design
5
Written by a customer while visiting lg.com