Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
2
Amazing picture but substandard functionality
on December 3, 2023
Posted by: Anonymous
from Jacksonville, Florida
Verified Purchase:Yes
I purchased this TV expecting an improved TV watching experience. While the picture on the TV is amazing I have been dealing with a functionality issue that has me upset since I recently purchased the TV. Periodically when switching video inputs I lose sound to my external speakers. I made sure the TV has the latest software and have done multiple A/V resets but still frequently I lose sound to the external speakers when switching inputs. I contacted LG customer service and received miniscule assistance. The picture quality is amazing, especially viewing 4K content, but this input switching issue has me rethinking purchasing additional LG televisions. I'm in the market to purchase three TVs in addition to the one LG C3 I have already purchased. Before this issue I was going to purchase the 77in LG G3 and two 55in LG C3 TVs but I don't want them if I have to deal with the same issue.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 18, 2023
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425RTUB1. ^Gaby
Written by a customer while visiting lg.com
Posted by: Junglejimr
from Saginaw MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old set had 40 blown pixels that always showed bright white. The picture on this set is outstanding
Design
5
Written by a customer while visiting lg.com
Customer Rating
5
Great TV for the money
on December 3, 2023
Posted by: jerry81
[This review was collected as part of a promotion.] It is easy to navigate on this smart TV with the remote to get to the various built-in apps and within those apps. The picture is crisp, and the sound is strong. The presets are good, and both the picture and sound can be adjusted easily to fit your taste. Although I am not a gamer, you can use it for that too, and it has a web browser.
This smart TV has lots of built in apps, even for foreign stations. My one complaint is that it does not have an app of PBS. I hope that will be available soon for LG TVs. Despite that, I give this TV 5 stars. It is a great TV for the money.
Written by a customer while visiting lg.com
Posted by: LG great tv
from Fort Worth, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a new tv, the one we had got broken, so we shopping for anew on were we brought the tv the salesman showed us the lg tv we liked so much we brought it home.
Written by a customer while visiting lg.com
Customer Rating
5
Great picture and full featured remote control.
on December 4, 2023
Posted by: 2023 Rick
from Madison, WI
Verified Purchase:Yes
I bought this a 3 weeks ago and am very pleased with it. Complete remote control. Easy to use. On screen controls, easy to understand. Wish it had one more hdmi port.
Written by a customer while visiting lg.com
Posted by: jzaster
Verified Purchase:Yes
[This review was collected as part of a promotion.] This TV has a slick slim design and beautiful OLED screen.
Written by a customer while visiting lg.com
Posted by: smanno818
from Farmingdale, NY
Verified Purchase:Yes
Excellent picture and sound. Easy to navigate all the built-in apps and no need for Firestick and extra remotes!
Written by a customer while visiting lg.com
Posted by: CClem08
from Rensselaer, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this tv with high expectations and those expectations were exceeded! Amazing for gaming as well as home/theatre features!! I’m truly impressed by LG
Written by a customer while visiting lg.com