Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
4
Best TV I have ever seen!
on October 11, 2023
Posted by: Jaraxle
from Madison AL
I bought the TV a month ago and love it. Its amazing. I have used it for movies and games (XBOX and Switch) and they all look great!! I have not had any issue with it thus far.
I did reach out to support via chat with a question and they were rude and unprofessional. Basically blew me off and told me to contact my dealer, when it was clearly a LG question.
I did reach out to support via chat with a question and they were rude and unprofessional. Basically blew me off and told me to contact my dealer, when it was clearly a LG question.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
We're glad to hear that you're enjoying your new LG TV and that it has been performing well for you with movies and games. It's great to have a positive experience with a new product, especially when it meets your expectations in terms of picture quality and functionality.
We apologize for the negative experience you had with LG's customer support. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.
We apologize for the negative experience you had with LG's customer support. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.
Written by a customer while visiting lg.com
Posted by: NovaHB
from Macomb, Michigan
Verified Purchase:Yes
Unbelievable picture! The option to fine tune the quality of the picture to your individual standard only adds to the viewing enjoyment. I have never had an OLED as this one is my first. I really look forward to watching movies and events with this TV and Sound Bar! This has become a whole new experience. My old 75” TV doesn’t even come close to what this LG is capable of. The enjoyment of watching this TV along with the Sound Bar has taken my viewing pleasure to a whole different level. I couldn’t be happier with my purchase!
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Wow! Your enthusiasm and satisfaction are truly heartwarming to hear. We're thrilled that you're enjoying the unbelievable picture quality of your new LG OLED TV along with the Sound Bar.
It's our pleasure to provide you with a TV that exceeds your expectations and brings your viewing pleasure to a whole new level. The ability to fine-tune the picture quality to your preferences is one of the many features we're proud of.
If you ever have questions or need further assistance, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your viewing experience remains top-notch and that you continue to be thrilled with your purchase.
Thank you for choosing LG, and here's to many more enjoyable movie nights and events with your LG TV and Sound Bar!
It's our pleasure to provide you with a TV that exceeds your expectations and brings your viewing pleasure to a whole new level. The ability to fine-tune the picture quality to your preferences is one of the many features we're proud of.
If you ever have questions or need further assistance, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your viewing experience remains top-notch and that you continue to be thrilled with your purchase.
Thank you for choosing LG, and here's to many more enjoyable movie nights and events with your LG TV and Sound Bar!
Written by a customer while visiting lg.com
Customer Rating
5
Sharp learning curve, but picture is excellent
on October 11, 2023
Posted by: Maddadt
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only set up for a week— still loading various apps and trying to learn the many features.
The picture is as advertised, excellent! For the things I have been able to figure out, they all actually work, unlike other ‘smart’ TVs I’ve owned.
The picture is as advertised, excellent! For the things I have been able to figure out, they all actually work, unlike other ‘smart’ TVs I’ve owned.
Design
5
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for your feedback! We're pleased to hear that you've been enjoying the excellent picture quality of your LG TV.
Smart TVs can have quite a learning curve with their numerous features and apps, but we're glad to know that you've had a positive experience so far. If you ever have any questions or need assistance as you continue to explore and learn more about your TV, please don't hesitate to reach out to us on social media team using @lgussupport. We're here to help you make the most of your LG smart TV and ensure a great viewing experience.
We appreciate your support and hope you continue to enjoy the many features of your LG TV.
Smart TVs can have quite a learning curve with their numerous features and apps, but we're glad to know that you've had a positive experience so far. If you ever have any questions or need assistance as you continue to explore and learn more about your TV, please don't hesitate to reach out to us on social media team using @lgussupport. We're here to help you make the most of your LG smart TV and ensure a great viewing experience.
We appreciate your support and hope you continue to enjoy the many features of your LG TV.
Written by a customer while visiting lg.com
Customer Rating
5
great features
on October 12, 2023
Posted by: Lowell0420
[This review was collected as part of a promotion.] just bought a new LG 65" EVO OLED tv and couldn't be happier. The picture is fantastic now that I have everything set to where I want them. I would recommend this tv highly.
Written by a customer while visiting lg.com
Posted by: Naotruck104
from Nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the image , the zize, bright colors , my wife is so happy too. First time than we use LG.
Written by a customer while visiting lg.com
Posted by: dn18
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how everything looks in 4k, so crisp and clear!
Design
5
Written by a customer while visiting lg.com
Posted by: Frank2076
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our kitchen has a huge window and we needed a really bright TV picture to overcome the light. This TV accomplished this very well. Excellent picture quality and brightness.
Written by a customer while visiting lg.com
Posted by: oldmanhanna
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its been less than a month, but we really like the LG TV. My only complaint was that LG doesn't support the ESPN app. Fortunately I can access ESPN thru my prime stick. The color on the set is unbelievable. The software is excellent for apps that are supported. I couldn't be more pleased with the TV.
Written by a customer while visiting lg.com