Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Damian76
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bright, light colors, rich dark colors, enjoyable all around.
Written by a customer while visiting lg.com
Posted by: Sjspol1
from White Haven, PA.
Verified Purchase:Yes
The tv is excellent in picture quality and I highly recommend the product. Purchased recently. Concerned somewhat of the articles about burn in. I watch many shows that have static displays on the bottom. Am following recommendations in product manuals. Time will tell. Didn’t care at all for very limited instruction manuals. Screen instructions are ok but need more details. The remote was exceptionally hard to master. Again more detailed instructions would have helped. Remote is not intuitive. Had to learn by trial and error.
Written by a customer while visiting lg.com
Customer Rating
2
Would have returned had I purchased locally.
on November 4, 2023
Posted by: Jeff H FL
from SW Florida
Verified Purchase:Yes
The picture wasn't all that better than my 5 year old 70" LG. Yes, the sound was better, but the big failure was the documentation. The single page picture of the remote only shows very basic functions. There is no manual for complete operations included with the television, nor is there any online manual available. The only way I have learned the functions is by photographing the remote and noting the found functions for each key. Many of the key functions keys have been relocated from other LG remotes. As with other LG remotes, the buttons are not illuminated, thus requiring room lighting to find buttons. I am still referencing my home made guide to operate the set.
Response from lg.comBy LG Customer Experience team, Customer Care, November 6, 2023
Oh, wow! Well this is not the way to learn your new LG TV. We've included a link to the Owner's Manual for your unit: http://spr.ly/6427uqlTJ. If you any further questions please feel free to reach out to us directly. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Picture with Easy Set up and Controls
on November 21, 2023
Posted by: GadgetGirl007
from San Diego
Verified Purchase:Yes
Purchased this tv so that I could Airplay2 various apps as well as view YouTube. Works beautifully. Awesome picture and so easy to use.
Design
5
Written by a customer while visiting lg.com
Posted by: Cherie557
from Oklahoma
Verified Purchase:Yes
Just bought this TV to replace an older TV that quit working Christmas Day. The picture is amazing and the color very true. I like that I can program the remote for quick access. I did my research and found that LG had very good reviews on their TV’s. I was surprised with the sound on this TV definitely much better than any flat screen we have ever had.
Written by a customer while visiting lg.com
Posted by: Dave952
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Remote is a little touchy moving arrow around at times ( absolutely convinced we have to get used to it so doubt it’s a flaw). Apps access seems on spot. Need a bit further use but clarity, ability to change sounds is great! If you want this product for sports you’ve come to the right place. Fit is tight for corner spot we have it in but who cares?
Written by a customer while visiting lg.com
Posted by: Tetv
from Lakeville, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to get new screen in 3 months. I expect better of lg especially at that price. You guys should just give me a brand new tv
Response from lg.comBy LG, June 11, 2024
Thank you for sharing your experience with the [OLED55C3PUA] TV. We understand your frustration with having to get a new screen within just 3 months of purchase for such a premium product. This is unacceptable and does not meet LG's standards for quality and durability.
Your feedback highlights a significant issue that needs to be addressed. While OLED TVs are known for their exceptional picture quality, premature panel failures like this are concerning.
We know how disappointing it is when an expensive TV fails so quickly, especially after going through the hassle of a repair. Please send us a private message at @LGUSSupport on social media and our team will thoroughly review the situation to ensure you receive an appropriate resolution. -Charles
Your feedback highlights a significant issue that needs to be addressed. While OLED TVs are known for their exceptional picture quality, premature panel failures like this are concerning.
We know how disappointing it is when an expensive TV fails so quickly, especially after going through the hassle of a repair. Please send us a private message at @LGUSSupport on social media and our team will thoroughly review the situation to ensure you receive an appropriate resolution. -Charles
Written by a customer while visiting lg.com
Posted by: Lefty in the Villages
from The Villages, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The is our third LG TV. The second 65 inch. Great picture, easy to operate and works seamlessly with LG sound bar. Love it.
Design
5
Written by a customer while visiting lg.com