Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: bentek
from Long Island, NY
Verified Purchase:Yes
This is the best OLED TV in the price range. 120hz refresh, great for gaming and motion picture quality. You can't go wrong with an LG OLED ever. They are the standard at which OLEDs are held to. Highly recommended.
Written by a customer while visiting lg.com
Posted by: Fresco 66
from indiana
Verified Purchase:Yes
This has been a very good tv, happy that we bought it. Would of given a 5 star but had and still having problems setting up an lg account, tried to do many times it has now locked out my password.it needs to be reset, not sure how to go about doing that. The source of help I have received has been insufficient.
Written by a customer while visiting lg.com
Posted by: Nick 78
Verified Purchase:Yes
I love this TV the LG OLED is my 3rd.one in two years! This 48 is for the bedroom at my Winter home is FL.,the other two are a 55 and a 65 at my Summer home .
Written by a customer while visiting lg.com
Posted by: OLED Pic
Verified Purchase:Yes
I bought this TV on my son-in-law’s recommendation, after he had purchased an OLED “C2”. The picture is astonishingly good in a well lit living room.
Written by a customer while visiting lg.com
Posted by: James2024
Verified Purchase:Yes
Within 24 hours the item was worthless, permanently on standby and smoking.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 29, 2023
Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Please contact us on social media using the handle @LGUSSupport or our live Chat: http://spr.ly/6429RdS5L, please include the serial number and a good phone number we'd like to show you how much we value you and your business here at LG. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TVs, but LG treats customers like garbage
on December 26, 2023
Posted by: JPapaRox
from Lacey, WA
Verified Purchase:Yes
I love the TV. I'm amazed every time I watch it. The colors are so rich. The blacks are so black. You feel like you can reach right into the screen. My only regret is that it's made by LG and that LG treats their customers like garbage.
Written by a customer while visiting lg.com
Posted by: Jake15
Verified Purchase:Yes
Good picture. Not as super crystal clear as I had hoped
Also, I may have to return tv. It buffers too much. Very annoying. Called LG twice. They tried to help and keep saying if that doesn’t,work we’ll try something else. I need a fix by them or I have to send product back.
Also, I may have to return tv. It buffers too much. Very annoying. Called LG twice. They tried to help and keep saying if that doesn’t,work we’ll try something else. I need a fix by them or I have to send product back.
Response from lg.comBy Tony211, LG Social, May 31, 2024
Hi there Jake! We love our OLED EVO TVs and want you to love them, too! Dealing with buffering on your TV isn't fun, but we're here to help. We recommend ensuring your TV is connected to a stable and reliable internet connection. You can do this by checking the Wi-Fi settings on your TV and verifying that it is connected to your home network. It's important to ensure that the firmware is also up to date. If you are using streaming apps on your TV, clearing the cache and data of those apps can help resolve buffering issues. Go to the settings menu, find the apps section, and select the streaming app you are using. From there, you can clear the cache and data. For further assistance, reach out to us on social media @LGUSSupport with your contact details. ^Anthony
Written by a customer while visiting lg.com
Posted by: John and Vikki
from Wallace NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dec 27, 2023, we took delivery of our 65" LG
Progress and problems, turning off and on
Progress and problems, turning off and on
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 16, 2024
Hey there! That's very odd; let's look into this together and see if we can find a solution. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this! ^Gaby
Written by a customer while visiting lg.com