Customer reviews from lg.com
LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,047 Reviews)
Rating breakdown 1,047 reviews
5 Stars
854
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
28
Customer Reviews for LG - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Boob Tube Dude
from Middle Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our new tv back in early December and absolutely love this setup. We added a LG 5.1 surround sound system and it ties into the tv’s speakers for incredible sound. During my research I discovered that LG makes the screens for most of the major brands. So why go anywhere else but the source? Great picture, sound and overall performance. You won’t be disappointed.
Written by a customer while visiting lg.com
Posted by: MannyMaria
from Clifton NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding picture everything we thought it would be
Written by a customer while visiting lg.com
Posted by: evtv
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am pleased with my new tv with one exception. I have Spectrum high speed internet and cannot download the Spectrum App on the tv. This forced me to purchase Roku remote in order to watch tv on my Spectrum App.
Written by a customer while visiting lg.com
Customer Rating
3
Great features, but I don't know how to use them.
on April 9, 2024
Posted by: Christina B
from Wadsworth OH
Verified Purchase:Yes
Would be 5 stars, but I need an instruction manual. I mostly watch cable TV, and also stream Netflix and Disney. I'm not sure what LG TV stations are good. I started watching a movie, but there were so many commercials, I stopped early on and haven't tried any others since. I bought a sound bar with mine, but just leave it turned off, because I don't know what the settings should be. When I first set it up, it echoed horribly. Then I turned off the TV sound and just ran the sound bar, and it kept turning itself off. I don't know how to set it up. The cable company helped me synch their remote with the LG TV, but when I use the cable remote to turn the TV, it automatically goes to the LG home screen. I just want to watch cable, so each time I have to fiddle with the LG remote to click on HDMI. Wish I could just open straight to cable. The color doesn't always look right. Sometimes the men look like they are wearing lipstick. Wish I knew how to adjust it. I need an instruction manual. If you haven't guessed, I'm a senior citizen.
Response from lg.comBy true, LG Digital Care Team, April 12, 2024
Hey there. We know your experience with your LG OLED TV has been good, but you wish some of our features were more to your expectations. Here's the owner's manual and other links that might help you set up your TV: http://spr.ly/6420wQYnA. We'd like to know more about what you're experiencing so we can find you the best solution. Let's move this conversation to a private message on social media @LGUSSupport; please send us your model, serial, and phone number. From there, we'll be happy to discuss the next steps! ^ Diego
Written by a customer while visiting lg.com
Posted by: Heather1123
from Los Angeles
Verified Purchase:Yes
This TV has a fantastic image! The quality is really great.
A minor issue that we were able to solve was getting our AppleTV device connected. The TV kept trying to control the device so after we disabled the smart display features it connected, then we were able to enable them again.
The remote is not the best. No play/pause button, just the center button with a scrolling feature that is kind of weird. The bottom buttons should be customizable. The magic pointer feature is a bit awkward to use.
A minor issue that we were able to solve was getting our AppleTV device connected. The TV kept trying to control the device so after we disabled the smart display features it connected, then we were able to enable them again.
The remote is not the best. No play/pause button, just the center button with a scrolling feature that is kind of weird. The bottom buttons should be customizable. The magic pointer feature is a bit awkward to use.
Written by a customer while visiting lg.com
Posted by: Amyinirvine
from Irvine,Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV a few weeks ago as I have a slightly larger sister TV mounted in my living room. So it is just as amazing picture quality. However I have minor issue is with the sound quality. It seems quieter than the sister 55 inch it may have to do with its size or the fact that this tv is standing instead of mounted . I'm aware there is two sound settings for mounted or standing and it changed nothing. Still had to keep it a bit higher. Outside of that it has been going strong. The picture quality 10/10 and even though I have to turn it up a bit more in volume than the other TV it is pretty solid. Same smart TV which I have no issues with. It runs way cooler than your standard Led TV as well which is a plus. Especially when you live in a hotter climate. I still highly recommend for anyone whether in a hot climate or not. Just noting the sound as I feel a bit forced to have a soundbar or speaker addition if I want it under 15 volume in my room haha
Written by a customer while visiting lg.com
Posted by: tnye
from Kingsport, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the LG C3 TV to replace an old projection TV. Needless to say, the display quality is leagues better. But the C3 OLED display is really much better than many other TVs on the market. The picture quality is really stunning.
Installation of the TV is pretty straightforward. The stand is remarkably steady despite its small footprint. Having the cable connections on the left side of the back of the TV makes connecting cables very easy.
The sound quality of the TV's built-in speakers is surprisingly good. I expected really tinny sound from such a thin TV, but at higher volume you can actually get some pretty rich sound. You can get even better sound from the LG SC9 soundbar designed for this TV, which I did purchase, but that's for a different review.
One of the things I like is you can organize apps at the bottom of the home screen, putting favorites in a preferred order. Adding apps is very easy. The web OS is pretty clunky. It's nowhere near as simple to use for internet surfing as a computer, but you can access the internet with it and bookmark favorites.
I have a bit of a love-hate relationship with the Magic Remote. It can be very annoying when you do not want to use it, and yet it does make it a lot faster to do some things such as accessing sections of the quick menu, entering passwords, URLs, etc. Also, while it's possible to buy an extra Magic Remote (which I did do - they're not very expensive), only one will be able to use the magic pointer (you can still navigate using the wheel with a second remote).
One of my biggest concerns about buying an OLED TV was possible burn-in. LG put some great safeguards in place with this TV to help prevent it. One feature I use very frequently to prevent burn-in is the pixel cleaning feature. The only negative is it takes several clicks with the remote to get to it. A feature this useful should be just one click away on the quick menu.
One major annoyance with this TV is it will not remember what you were watching when you turn the TV off. It always defaults to the home screen every time you turn it on, so if you have a favorite TV channel you like to watch, you have to reselect it every time you turn on the TV.
Overall, my wife and I are extremely happy with this TV. The picture quality is magnificent, and the sound quality is surprisingly good. We bought ours on sale, and at that price point it was very competitive.
Design
5
Written by a customer while visiting lg.com
Posted by: Butch80401
from Golden Co
Verified Purchase:Yes
I bought this tv as a retirement gift to myself 3 weeks ago. It was very easy to setup even for an Old Guy!
Great picture and sound, the only issue I have is the discovery+ app that came on the tv does not work properly.
I contacted LG and was told "Not our problem" that I need to stream discovery+ from another device. I paid a LOT of money for this tv and I feel I shouldn't have to do that! Other then that its a Great TV
Great picture and sound, the only issue I have is the discovery+ app that came on the tv does not work properly.
I contacted LG and was told "Not our problem" that I need to stream discovery+ from another device. I paid a LOT of money for this tv and I feel I shouldn't have to do that! Other then that its a Great TV
Written by a customer while visiting lg.com