Customer reviews from whirlpool.com
Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
22
4 Stars
14
3 Stars
2
2 Stars
6
1 Star
2
65%of customers recommend this product.
(
17 out of
26)
Customer Reviews for Whirlpool - 16.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
2
No functional deli meat drawer in refrigerator.
on June 25, 2025
Posted by: Not pleased
[This review was collected as part of a promotion.] Rather disappointed in this refrigerator freezer. There is a tiny deli drawer which makes no sense and the freezer door is actually crooked and has gaps in the seals which is allowing air through.
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743417.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743417.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not Cold
on July 5, 2025
Posted by: Bobby
[This review was collected as part of a promotion.] Not as cold as I would like. It stays at 42 - 44 degrees will not reach 38.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 748151
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 748151
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Holds my food really well
on July 15, 2025
Posted by: Carmen
[This review was collected as part of a promotion.] I got it this month and it is so great, it holds cold food really well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy!
on July 25, 2025
Posted by: jim c
from Portland, OR.
[This review was collected as part of a promotion.] I've had it a week and it meets or exceeds my expectations. I'ts so quiet that I'm never sure when it's running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Satisfied
on August 26, 2025
Posted by: ToniC
from Grasonville MD
[This review was collected as part of a promotion.] I am very pleased with this purchase. Perfect size and features. High quality constructuon.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Too soon to tell
on September 3, 2025
Posted by: Joe B
[This review was collected as part of a promotion.] Have it for less than 1 month. Too soon to give an honest review.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what I needed for large amount of drinks
on September 8, 2025
Posted by: Bob39
[This review was collected as part of a promotion.] Very Pleased so far with this unit. Will probable purchase a Whirlpool freezer in the near future.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fridge!
on September 11, 2025
Posted by: Ronjohnw
[This review was collected as part of a promotion.] Just bought within the past few weeks - perfect size for camper. Cools very nicely.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com