Customer reviews from whirlpool.com
Whirlpool - 24 in. Wide 16.3 cu. ft. Top-Freezer Refrigerator - White
Average customer rating
4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
25
4 Stars
18
3 Stars
4
2 Stars
7
1 Star
2
65%of customers recommend this product.
(
20 out of
31)
Customer Reviews for Whirlpool - 24 in. Wide 16.3 cu. ft. Top-Freezer Refrigerator - White
Customer Rating
2
Disappointed
on February 25, 2025
Posted by: Ncrowder
[This review was collected as part of a promotion.] Loud and noisy from the poor design with Freon and compressor cycling. Poor build quality on interior injection molds made snapping in one of the door shelf bars nearly impossible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421LqGER . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422LqGEm or Instagram http://spr.ly/6423LqGEW. When responding please include your contact information and reference Case # 685082.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6421LqGER . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6422LqGEm or Instagram http://spr.ly/6423LqGEW. When responding please include your contact information and reference Case # 685082.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on February 24, 2025
Posted by: RoRo
[This review was collected as part of a promotion.] I bought this as I was recuperating from surgery asked salesman which model replaced mine gave me info& very happy with new one
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on January 5, 2025
Posted by: Mert
from Huntington, IN
[This review was collected as part of a promotion.] The freezer does not work. Even with a few things in it, nothing is fully frozen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 652757.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small but perfect
on December 22, 2024
Posted by: Michelle
[This review was collected as part of a promotion.] I love my frig so far. It's the perfect size
And it looks great
And it looks great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 16, 2024
Posted by: Bob 27
[This review was collected as part of a promotion.] Replace a workhorse backup refrigerator that "died". Works perfectly for our needs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
top freezer
on October 10, 2024
Posted by: Cyn57
from kingston, ON
(This review was collected as part of a promotion.) I am very happy with my new refrigerator. I was hesitant to buy a top freezer model but it is much better for us. And I was unsure about the single shelf in the refrigerator as opposed to the split shelves but I find there is so much more room with the single shelves. I'm so pleased with the new Whirlpool refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
LOVE THIS FRIDGE. Major Room, for such a small si
on October 8, 2024
Posted by: RoseB
from Surrey, BC
(This review was collected as part of a promotion.) the "floor plan" is absolutely fabulous. lots of room, the ability to move the shelves and the door shelves is extremely handy. keeps the food nice and cool, and sticks to the temperature it should be.
2 recommendations
- the seal on the freezer compartment should be better. Every time you close the fridge door, the freezer door pops open and closes again
-The centre unit above the top shelf should be moved to the back or either full left / right, as it is in the way where it is, and you always have to naneuver bigger bottles around to get them in or out of the top shelf
2 recommendations
- the seal on the freezer compartment should be better. Every time you close the fridge door, the freezer door pops open and closes again
-The centre unit above the top shelf should be moved to the back or either full left / right, as it is in the way where it is, and you always have to naneuver bigger bottles around to get them in or out of the top shelf
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 16, 2024
Posted by: Suki
(This review was collected as part of a promotion.) Small but easy to move. Has two wheels that allow you to pull the fridge in and out of its spot. Works well for what it is, nothing fancy.
Written by a customer while visiting whirlpool.com