Customer reviews from hp.com
HP OMEN - OMEN 40L Gaming Desktop - Intel Core i9-13900KF - 32GB DDR5 Memory - NVIDIA GeForce RTX 4070 Ti - 2TB SSD - Black
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
96
4 Stars
20
3 Stars
8
2 Stars
3
1 Star
14
83%of customers recommend this product.
(
38 out of
46)
Customer Reviews for HP OMEN - OMEN 40L Gaming Desktop - Intel Core i9-13900KF - 32GB DDR5 Memory - NVIDIA GeForce RTX 4070 Ti - 2TB SSD - Black
Posted by: pt280
from Seattle
Verified Purchase:Yes
Powerful, yes, and nice and quiet too, but just a few days in and I've been beset by quality issues which have required frequent restarts (restarts which are interminably long, too). My Bluetooth mouse keeps losing connection, hilariously considering it never did this with a laptop that was basically breaking down otherwise.
This really shouldn't happen with a PC at this price point.
Value
2
Quality
3
Response from hp.comBy Alexis, HP Care, September 6, 2023
Hi there,
I'm very sorry to hear that you're having troubles with your Bluetooth mouse connection. It may simply need a minor adjustment.
I would like to suggest you check out out this link for help: https://support.hp.com/us-en/help/computer/keyboard-mouse-issues
If you are still having issues after trying this out, I hope you won't hesitate to reach out to our support team directly for assistance at support.hp.com. The team is more than happy to ensure your computer and accessories are running optimally.
Alexis
HP Care
I'm very sorry to hear that you're having troubles with your Bluetooth mouse connection. It may simply need a minor adjustment.
I would like to suggest you check out out this link for help: https://support.hp.com/us-en/help/computer/keyboard-mouse-issues
If you are still having issues after trying this out, I hope you won't hesitate to reach out to our support team directly for assistance at support.hp.com. The team is more than happy to ensure your computer and accessories are running optimally.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Rocking starfield absolute max settings 4k at 110FPS average. Not the only reason I got the PC but that seems to be the benchmark lately.
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Antidisestablishmentarian
from Nashua, NH
Verified Purchase:Yes
This PC runs slower than the one I wanted to replace. Windows 11 didn't help speeds operations up, either. I was looking for a PC that would be snappy in getting things done, not this boat anchor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Skipcrou
from Palmdale, CA
Verified Purchase:Yes
I hate it. It's too slow and one of my external hard drives fail. Watching YouTube videos fail sometimes also. It's too large in size. I didn't realize it didn't come with a DVD port.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Windows 11 is the worst system woke Bill Gates has offered. If I had known then what I know now, I would have not ordered this machine with the operating system of Win11.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Professor(1973-2012)
Verified Purchase:Yes
Very Disappointed!!! The BIOS is very primitive in that it will not display a boot selection menu for dual booting. In order to do a boot selection, I have to manually get into the menu via numerous presses on the f9 key. According to the HP service technician, the "boot option display" is only available in the "business grade" computers. Amazing that my 2007 old HP had this feature!
The second day of ownership, BitLocker locked up my system. After a lot of searching, I found out that I had a Microsoft account, that I never created, and it had the unlock key… it turned out to be invalid. I had to completely reinstall the O/S.
Finally, if boot from another O/S, back into Windows, the clock time display shows a 5 hour difference from my actual time. I have to either go into the BIOS settings to change it or execute the time resync.
I would never recommend this model to anyone.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting hp.com
Posted by: Employed in PA
from PA
Verified Purchase:Yes
Overall, I would say that I am happy with this purchase, but there are a few minor areas for improvement. This device operates as intended, it is fast, silent during normal operation, and works well for most games & settings, as well as for GPU processing. It is not as flashy as some other PC's of a similar price range or caliber, but the simpler aesthetic is fine for me. The power supply is a bottleneck, which is insufficient to power a monitor, speakers, and microphone. When these devices are plugged in, they can represent a high enough power draw to prevent startup. This device came with a mouse & keyboard, both of which were low quality, and needed to be upgraded. The built in memory is relatively small as there are no extra hard drives besides the built in HDD memory. It seems to me that the expectation is to use cloud storage for everything, which is fine for most things but I wouldn't want to rely on it for everything.
Written by a customer while visiting hp.com
Posted by: B. Carter
from Hilton Head Island, SC
Verified Purchase:Yes
Love the quality and performance of this workstation. Well designed visually with the user in mind. The workstation is quiet even during heavy tender times.
Value
5
Quality
5
Written by a customer while visiting hp.com