Customer reviews from usa.canon.com
Canon - imageCLAS SMF751Cdw Wireless Color All-In-One Laser Printer - White
Average customer rating
4.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
24
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Canon - imageCLAS SMF751Cdw Wireless Color All-In-One Laser Printer - White
Posted by: Neal M
from Arkansas
Verified Purchase:Yes
This machine replaced a canon that was 15 years old. Great machine so far.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Anonymous
from Paso Robles CA
Verified Purchase:Yes
Arrived in perfect condition. Very easy setup. great print quality and surprisingly quiet. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Pkelly
Verified Purchase:Yes
I purchased this printer because our previous printer was the same model and absolutely loved it. This one is much louder and constantly wants me to pick a paper size, which never happened with the previous one. I do still like this printer and model....just wish it worked like the one purchased 5 years ago.
Written by a customer while visiting usa.canon.com
Posted by: JRick
Verified Purchase:Yes
I did not know it would not copy both sides, Had I'd known I would not have purhased that model.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Does not work with cloud printing services (even though they claim to)
on May 29, 2024
Posted by: bleh
Does not work work with Microsoft Universal Print Service. We purchased 7 Canon printers because they support Microsoft Universal Print Service. We configured them all and initially they work. However several times a week they disconnect from Microsoft Universal Print Service and there is an error on the screen that says it cannot connect to the server. Now anyone can claim that our network is broken and that is the cause however these printers do not automatically reconnect to Microsoft Universal Print Service when our broken network is fixed. (Even though it isn't broken) The printers sit there and refuse to print until you power cycle them and then they work fine again. I can guarantee there is a bug in their firmware however canon won't look into it with support only saying to call Microsoft. I'll also guarantee you that Microsoft is going to say that it is Canon's problem. (and I'm sure it is)
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Fast!
on April 24, 2023
Posted by: James73
Gender:Male
[This review was collected as part of a promotion.] This is the fastest, most responsive printer I've owned. It's my first laser printer, after going through several ink jets, and it's a world of difference. It used to be that you clicked 'print', then some time later the printer would wake up, shuffle a bit, think about cleaning its head, or brushing its teeth, or whatever it's taking its time doing, before finally spitting out a page. This one whirrs as soon as I press the button, and a second or two later, the printed copy is in the tray. Honestly, the first time I tried it, I thought something was wrong - it made a short noise, then stopped dead. I was ready to go to war on this thing before discovering it'd gone quiet because it was finished already.
Setup was ok. This machine is bulky and very heavy - two people are recommended to get it into position. The startup sequence went through the expected language selection, connecting to the wifi, etc. At one point, it attempted a calibration where it wanted to print a test page, then scan it in. There was no paper in the machine yet, so it complained a little, then skipped the process. I didn't find how to re-run this calibration yet, but the prints are excellent, so it's not top of my priority list. The drivers come on a CD, but if like me, you have no CD drive, you can install them from the Canon website. Note that the printer and scanner software are in separate packages - just installing the printer driver won't give you the scanner functions. I missed this the first time around, and wondered why I couldn't send a scan back to my computer.
The prints are fast and crisp. Color reproduction is great. I wasn't expecting the photo quality images I get from an inkjet - that's not what this machine is for - but a full color image on normal paper was surprisingly good quality, and did I mention fast? Again, I thought something had gone wrong, it ran off a full page photo so quickly. The scanner works well, too. There are preset options for documents, photos on the device, but it looks like you can set up custom profiles, too. There are presets for making photocopies of documents, id cards and passports, too.
Definitely recommend this machine to anyone who needs to print often and quickly.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very disappointed
on April 4, 2024
Posted by: Ale Giselle
from Philadelphia
I can't believe there are so many good reviews for this printer. I have never encountered so many tech problems in my life. First, I kept getting error messages and nothing would print, took a full 30 minutes on the phone with Canon to only partially resolved, the message still comes up, but then it may randomly print 1 minute later. Then I tried to scan to email, and it says my UI remote settings need to be set up, but despite trying to follow instructions for this, doesn't work either. I consider myself to be reasonably tech savvy. I have a printer of another brand at home, I have never encountered any of these issues. Now I'm stuck with a printer I spent a lot of money on that is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Amazing!
on April 26, 2023
Posted by: Kyara1210
from Stillwater, MN
Gender:Female
[This review was collected as part of a promotion.] What an incredible laser printer. The set up process took no longer than 10 to 15 minutes and it was so easy. The print quality is amazing and it will spit Pages out so fast. Love that I can scan a document and email it straight from my printer and also love the wireless printing capabilities. This has whether you’re printing from your phone your laptop or another computer in your house. This printer works great for mine and my husbands small construction business and we will definitely enjoy using us for many years to come.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com