Customer reviews from tempurpedic.com
Tempur-Pedic - Tempur-Adapt Medium Memory Foam Mattress, California King - White/Gray
Average customer rating
4.4
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
301
4 Stars
62
3 Stars
32
2 Stars
25
1 Star
21
85%of customers recommend this product.
(
373 out of
441)
Customer Reviews for Tempur-Pedic - Tempur-Adapt Medium Memory Foam Mattress, California King - White/Gray
Customer Rating
1
King mattress with indention and warranty issue
on October 18, 2023
Posted by: Pissed off sleeper
from Washington, NC
We bought a king sized Adapt mattress in 2022. It developed an indention that caused me to roll off the bed while sleeping. We filed a warranty claim and went through all the requirements to get a settlement. When we got a final answer, Tempurpedic only offered us only a 50% credit on a new mattress. This is completely unacceptable because we cannot sleep on the mattress and their so called 10 year warranty if just false advertising. Don't by their mattresses because they are sub standard and do not do for what they are advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
The jury is still out!!!
on October 2, 2023
Posted by: WC
from Roseville, CA
My mattress collapsed which I find unusual after two years, I would like to get some sort of root cause analysis feedback. The warranty process was painful until Veronica B engaged from customer service, she was outstanding. Although the replacement was suppose to be free, I still had to pay $200 for shipping and taxes which I already paid when I initially ordered and it was delivered, so it isn't totally free!!! I should be reimbursed for these charges due to product failure.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Bee
from Neenah WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mattress is great but kind of wish I had skipped the split king feature. It is moved apart all the time and the sheets come off a lot.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: All in a good nights rest
from Kansas City MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Do not experience pressure points and less joint pain in the morning!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not worth it!
on June 29, 2023
Posted by: High expectations for high prices
from NMB
The bed Ergo frame and Adapt twin cl mattresses are ok, theyre not horrible but definitely not worth the price! I expected much better quality for the price. The sheets won't even stay on the thin mattress. I'm trying to return them...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
20 years and still great
on June 20, 2023
Posted by: Lisa P.
from Sanford, NC
We bought one of the original Tempurpedic mattresses more than 20 years ago. It's been an awesome mattress, and it's still in great condition. We're ready to upgrade to a split king on an adjustable frame and move our old mattress to the guest room. We won't buy any brand but Tempurpedic.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Peaceful stomach sleeper
from Bennettsville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I purchased a Tempur-Pedic about 8 years ago, we have since moved that bed into our spare room for guest and purchased this Spilt King! I'm in love with it and get the best nights sleep always. I would not go back to any other mattress. 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Avoid at all costs!!!!
on May 26, 2023
Posted by: A
from California
My boyfriend bought this mattress a month ago thinking it would help his back pain. As a result: I have had very limited, and very disrupted sleep for the last month. I now sleep in a separate room, and I'm honestly having second thoughts about the relationship - since he doesn't seem capable of understanding how problematic this mattress is for me, or considerate enough to understand how important a good night's sleep is to normal/happy functioning in the world. We have a "firm" and it is EXTREMELY soft - you just keep sinking into it. A real "I'm stuck in the mud feeling" - it's absolutely horrible. Beyond that - it sleeps EXTREMELY hot. So hot, that if I do manage to fall asleep on it, I wake up 2 hours later feeling like I am roasting! We have tried everything - laying a hard plank underneath the mattress - laying it directly on the floor - it makes no difference. What Tempurpedic claims is "firm" is so incredibly soft - it's laughable. The cherry on top is that if you have a partner who is prone to slight snoring - this mattress will ramp up the snoring to a loud max volume. I'm sure it has something to do with how much you sink into it - that it somehow compresses the diaphragm even more. I think that's about it. I honestly wouldn't wish this mattress upon my worst enemy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com