Customer Reviews for Alen - BreatheSmart 75i 1300 SqFt Air Purifier with Fresh HEPA Filter for Allergens, Dust, Odors & Smoke - Oak
Customer Rating
5
Great high quality product. Very
on February 17, 2023
Posted by: Duane E.
Great high quality product. Very quiet and very sensitive to changes in air quality in the house. Customer service is also great - had a small issues signing up for automatic filter replacement and they took care of it immediately while I was on the phone. Pretty expensive but I think it is worth it. Very satisfied.
Response from alencorp.comBy Marketing, February 20, 2023
Thank you for taking the time to provide this feedback, we're happy our team was able to help!
We’ve had our unit running for this last week and there’s a very noticeable difference in the air in the house. Our house is open concept, two floors, about 1,500 sq ft. We have a known mold problem - our landlord refuses to treat (currently in a dispute in court), so for the interim we have this unit now running. My wife and son have had respiratory issues since moving into this house (we were unaware of the mold until recently, it is behind the drywall). However, this last week everyone has been feeling better and the air feels crisp. The light was running between orange and purple when our hvac would kick on and kick up the air. It appears to have a handle on the house now, we are hoping to test the air quality by another mold company in the near future. Things appear to be better.
Response from alencorp.comBy Marketing, February 17, 2023
We're thrilled you are noticing a difference and thank you for this review!
We wanted a quality house filter to curb allergies and handle smoke from Colorado and surrounding states wildfires. The Alen tested well with Consumer Reports so we decided to try it.
The shipping box is great. Perfect fit for the filter. High quality unit both in look and feel. Simple and intuitive to use. It’s practically plug and play simple to get started.
I’d like to see maybe a 3 year warranty instead of 1 year w/o a filter subscription. Mainly due to making it forever with a filter renew subscription could run many years. Factor in the cost of the filter I feel 3 years warranty despite the subscription is fair. Otherwise it is a great filter. Very stylish.
Response from alencorp.comBy Marketing, February 17, 2023
Thank you for allowing our team to help you! We appreciate your feedback about our warranty as we value all customer feedback in order to continue to improve and grow!
Very quiet, highly efficient at recognizing odors/particles in the air and removing them. Easy to program. Easy to move from room to room on rollers. Excellent air filtration system.
My 75i has been up and for 3 days. I live in the Northeast, so my windows have not been opened to truly test the ability to strain out allergens. When the blower in the hot air ducts is going the air purifier drops to its lowest level, clearly telling me that the ducts need to be cleaned, the furnace included. That knowledge alone makes it worthwhile. What I particularly appreciate is that there is very little drain on the electric grid in this part of the state, because it operates continually drawing only the wattage of a 45 watt light bulb. I am more than satisfied with its performance thus far, and the real test will come in the Spring when all the pollen and other plant allergens come floating in my windows.
Response from alencorp.comBy Marketing, February 15, 2023
Thank you for taking the time to share this, we look forward to your update in the spring!