Customer Reviews for JennAir - 30 in. Wide 4 Burner 6.2 Cu. Ft. Slide-In Dual Fuel Convection Range with Self-Cleaning and Air Fry - Stainless Steel
Customer Rating
4
Good range, downdraft ok
on January 29, 2026
Posted by: JaredC4
from Fairfax, VA
Length of ownership:6 months
[This review was collected as part of a promotion.] Overall it’s a good range. Downside of the downdraft in the middle is it pulls heat from the burners and you need to adjust the placement of your pans. Also, make sure you start it early otherwise you will be notified by the smoke detector. Customer service has been good so far since the oven door was missing a part and didn’t close at the top. Surface is weirdly rough when cleaning with a microfiber rag.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
[This review was collected as part of a promotion.] I bought this stove several months agoto replace 20 year old Jenn Air. It took at least two months to get it installed. I had to hire someone to cut tile to fit new stove because it is wider than previous one. New stove is taller and I am short so it’s difficult to see into pots on back burners. Both burners and oven heat hotter than old stove. I miss having 2 timers. As you can tell I’m having trouble getting used to this stove. However it’s pretty to look at and works reliably.
[This review was collected as part of a promotion.] This is a real work-horse of a range! I just have to take the time to learn all it will do for me. I needed a downdraft range so I didn't have much choice at the appliance showroom. Jennair was the only range with this feature, and this range is at the top of their line. Expensive but it offers a lot of possibilities and refined cooking potential. I would have liked the control knobs and the control panel and clock on the front side of the stove instead of on front top of the stove. I believe this placement is more user-friendly.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
[This review was collected as part of a promotion.] We replaced our old range with a new version. Nice features and better controls. Better design and the stainless cleans up better than the old one. Not sure how well the aqua clean will work over time as the first time we used it, it did ok but had to do a bit of scraping and scrubbing to get it clean.
[This review was collected as part of a promotion.] We ordered this to replace a previous 30yr old version when we remolded our kitchen. We were disappointed that the new version has its exhaust moved which resulted in additional work to make the vent connect on the part of our contractor. The performance is incredible compared to the previous version. The touch screen is incredibly sensitive and we find ourselves being forced to ‘lock’ it as we’ve unintentionally grazed the screen and accidentally activated something or another. Lastly for the price of the range we would have expected it to come with a trim kit and for the trim kit to me more than 3m adhesive strips used to hold the trim pieces in place. Since this is basically the only downdraft range we really didn’t have any other options in replacing what we originally had. (No room for a separate vent and no possibility of adding a hood). Even the downdraft performance is greatly improved.
[This review was collected as part of a promotion.] Overall, a great range for our kitchen. If you are thinking it's an easy plug and play from an older downdraft JennAir, that might not be the case. The fan assembly under the stove is completely different from our 35+ year old JennAir. We had to have the gas line moved and vent outlet in the floor moved at great expense. It may be all worth it for the oven, which is amazing. It's much bigger than our old JennAir. The bottom element is recessed making cleanup super easy. We used the Convection Roast mode for our Thanksgiving turkey, and it turned out fantastic. It would be nice if the control panel lock was more of a lock. In lock mode it still makes lots of beeping sounds and error messages if you try to wipe it off. If you rest your hand over the buttons by mistake, even in lock mode, it produces a "shorted button -call service" error. It would be nice to have a lower output burner on the front of the stove, but to our knowledge this is not the case with any stove these days. It's probably a safety thing.
[This review was collected as part of a promotion.] The price was a really tough pill to swallow, but we are stuck with our kitchen layout and it was cheaper than the remodel away from the layout we find so functional. There are not many down venting options so I was not optimistic. This is a dream. Burners light efficiently. Stove heats quickly. Thanks giving was so nice- one batch of burned rolls- but that’s because everything fit in the oven and all burners were blazing. One thing is that when the burners are on high- they blacken pans. But I think that’s a gas stove thing- not specifically this stovetop. The oven is so quiet- our old one would click so we knew when we’d left it on- this so so quiet we have to be responsible.
[This review was collected as part of a promotion.] I am very Happy with the Jenn-Air Dual Fuel Downdraft Stove. This my third Jenn- Air stove in 30 years. This model by far is top notch. It has all the technical gizmos to include an air fryer. The best description is it’s beefy. That is an understatement! We are happily satisfied with this product.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction