[This review was collected as part of a promotion.] Great picture, but I'm very unhappy about the lack of owner control over the screen saver, and hate not being able to control the time until the screen saver comes on and the pictures that are displayed. Please change this, and you'll get five stars
Response from lg.comBy LG Customer Experience team, Customer Care, November 24, 2023
Hello there. Thank you for reaching out to us and providing your feedback regarding your TV. We understand how important it is for you to have control over the screen-saver settings, and we apologize for any inconvenience this may have caused.
We strive to provide the best user experience, and we appreciate your valuable input. Your feedback regarding the lack of owner control over the screen saver, as well as the inability to control the timing and pictures displayed, is duly noted.
We understand that customization options are important for our customers, and we are constantly working to improve our products based on customer feedback. Please send us a private message via Facebook or X (Twitter) @LGUSSupport and we'll be more than happy to assist you further.
[This review was collected as part of a promotion.] We just got the TV about a week and a half ago. Installation was very straight-forward. Picture quality is excellent!
[This review was collected as part of a promotion.] First time around I gave it a four star because having trouble setting up the lg account, now that it has been fixed I feel it is a five star and would buy again
Would be 4-5 stars but the remote I have does not work right. The buttons work, but the "Magic" part does not register on the screen. Can't "Point & Click" or whatever you call it
Response from lg.comBy LG Customer Experience team, Customer Care, November 23, 2023
Hi there. Thank you for leaving us a review on your LG OLED evo C3 48 inch 4K Smart TV. WE want to ensure that you get the proper assistance in regard to your remote. A remote control may become unresponsive for many reasons. The most common reasons are battery issues, interference between the remote and the TV, the remote not being registered to the TV (Magic Remote), or physical damage. Please feel free to check out this link in the comment to further troubleshoot this: http://spr.ly/6423uAqdH. ^Anthony
[This review was collected as part of a promotion.] First time purchase for this LG TV. The color spectrum is amazing and the remote is very easy to use.
[This review was collected as part of a promotion.] This is the best TV I ever had. The TV is fantastic, the color definition, the clarity of the picture and the sound quality through Doly Atmos is incredible. I previously had LG TV 47" 1K for over 10 years and I just loved it. It still works great and I decided to upgrade. The new TV is slim, clear and easy to navigate with awesome picture quality. I am lost for words and except to say incredible experience with TV so far and I am sure that will continue. Keep up the good job LG.