Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Scarlet29
Verified Purchase:Yes
I can't believe how thin my new LG ThinQ is. It was so easy to unbox and set up because of the weight. Programming the channels was easy as pie and that is saying a lot for a non-tekkie. I love the clear sharpness of the picture. I know I will enjoy this as much if not more than my LG dryer. I'm all in for LG products and now shopping for a new French door refrigerator.
Written by a customer while visiting lg.com
Customer Rating
4
New 65 inch C model
on June 2, 2024
Posted by: 65 INCH LG OLED
Overall good picture.
Sometimes turns off for no reason because its a new tv
I havent figured out yet if its my outlet( power supply) or the tv.
Suggestions to LG:
Some members of my family have trouble have trouble
With the remote control mouse. TV remote needs to have a way to shut off this option for people who don’t like using a mouse to control their tv. Yes you can do both but it would be nice to shut off the mouse if you dont use. Personally i Like the option but it takes some extra eye to hand coordination.
Sometimes turns off for no reason because its a new tv
I havent figured out yet if its my outlet( power supply) or the tv.
Suggestions to LG:
Some members of my family have trouble have trouble
With the remote control mouse. TV remote needs to have a way to shut off this option for people who don’t like using a mouse to control their tv. Yes you can do both but it would be nice to shut off the mouse if you dont use. Personally i Like the option but it takes some extra eye to hand coordination.
Written by a customer while visiting lg.com
Customer Rating
5
Great Picture!
on July 3, 2024
Posted by: StevieRay24
from Wilson, NC
[This review was collected as part of a promotion.] I bought this television on Memorial Day weekend and have not been disappointed. Picture is amazing, and the sound quality is a step above our previous Sharp Aquos. Have not yet used any streaming services yet though.
Written by a customer while visiting lg.com
Posted by: Alexis08
from California
Verified Purchase:Yes
We went from a very old TV to this one and it’s been incredible! The colors are beautiful and the picture so clear. Works amazing with PlayStation 5 games too. The games we played look entirely different now with the higher quality screen.
Response from lg.comBy Jai., LG Social., June 23, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: StevenT713
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had it for a month now and by far can tell a major difference in my gaming experience 10/10 recommend. Easy set up simple setup.
Written by a customer while visiting lg.com
Posted by: Sexy as heck
from Chicago
Verified Purchase:Yes
I love my LG appliances and laptop so when I need a new tv I only considered LG. My OLED55C3 is simply amazing! The color! The detail! The/ sound. And all the additional features make this your only choice! Get this one!
Written by a customer while visiting lg.com
Posted by: tnyemd
from Kingsport, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this LG C3 TV to replace our 20 year old projection TV. Not surprisingly, the improvement in picture quality is fantastic. My wife and I are noticing many new details in movies we watched before on our old TV. As expected, colors are vivid, blacks are very black, and lots of details are revealed in shadows that we never saw with our old TV. This TV is easy to unbox and set up. After connecting it to our home audio system, the experience is every bit as good as being in a movie theater. The built in speakers provide plenty of volume, but bass tones are nonexistent unless you use a sound bar or AV audio system for sound.
Not everything is great about this TV. The owners manual, which you can online obtain online is the worst I have ever seen. Not only does it not show you the way to connect peripherals like a sound system, cable box, or sound bar to this set but you largely have to figure out on your own how to adjust the many features on this TV. I’m still unable to figure out how to use Bluetooth to show photos from my iPad on the TVscreen.
The remote control is not a universal remote and controls only the TV. At this price point LG should have provided a learning, universal remote. The “magic” pointer is incredibly annoying and offers no real advantage to using the wheel on the remote for navigation.
Another annoyance is the TV will not remember its last configuration. So, for example, if you watch cable TV and turn the set off, when you turn the set back on, it takes you back to the Home Screen where you have to make multiple clicks to get back to cable TV.
The TV has an OLED panel care option to do pixel cleaning to prevent burn in. You can configure it to do pixel cleaning when the set gets turned off, but you have to reselect it in the general settings menu every single time. There is no way to configure the TV to routinely do pixel cleaning.
Overall, this is a very nice TV with beautiful picture quality. It falls very short of being a great TV, though, due to its many shortcomings, some of which are mentioned above. Many of these, I would think, could be fixed with a software update and a much more detailed owner’s manual, and I sincerely hope LG will do this.
Written by a customer while visiting lg.com
Posted by: JE Ruiz
from Tampa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] At 70 years of age, my main choice of entertainement through out my life has been watching television. Mostly major networks, not to big on cable. Nowadays with Fire Stick and straming services I get everything I want from TV. This new LG 77 inch OLED had blown me away, not just the vivid colors never seen out of any TV before, audio sound options, sharpness, setting options and ease of use, overall best choice ever!
Written by a customer while visiting lg.com